​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable ...

Discus and support ​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable ... in XBoX Rewards & Social to solve the problem; For over a year I haven't been able to have my rewards points deposited into my account, I now have 600,000 points just sitting there that I haven't... Discussion in 'XBoX Rewards & Social' started by Killer Wade, May 4, 2017.

  1. Killer Wade
    Killer Wade Guest

    ​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable ...


    For over a year I haven't been able to have my rewards points deposited into my account, I now have 600,000 points just sitting there that I haven't been able to use them. My account hasn't changed and is fine from my end. I have created post after post
    over the last year and nobody will tell me what going on, just please wait. I'm tired of waiting and want to talk to somebody, please let me know who I can contact about this asap???

    GT: CWade696969

    :)
     
    Killer Wade, May 4, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Please HELP this is my 6th post now and it's been over a year, this is unacceptable service!

    Hello CWade696969,

    As mentioned in your previous posts, your account is unable to complete since we are not receiving information on which billable account you have designated as your primary billable account. This billable account is the intended account for your deposits
    as currency, so without this information, we do not know where to place your deposit. Since this information is highly secure, we must rely on another team to provide their resolution for this issue. Again, as mentioned in previous posts, updating your information
    will likely not have an effect, as this issue lies with the data we have for you in the database. Unfortunately, this team does not have a public number. We apologize for the inconvenience caused by this delay.
     
    XBLRewards8, May 4, 2017
    #2
  3. Killer Wade
    Killer Wade Guest
    Please HELP this is my 6th post now and it's been over a year, this is unacceptable service!

    For over a year I haven't been able to have my rewards points deposited into my account, I now have 600,000 points just sitting there that I haven't been able to use them. My account hasn't changed and is fine from my end. I have created post after post
    over the last year and nobody will tell me what going on, just please wait. I'm tired of waiting and want to talk to somebody, please let me know who I can contact about this asap???

    GT: CWade696969
     
    Killer Wade, May 4, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    ​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable ...

    Hello CWade696969,

    As mentioned in your previous posts, your account is unable to complete since we are not receiving information on which billable account you have designated as your primary billable account. This billable account is the intended account for your deposits
    as currency, so without this information, we do not know where to place your deposit. Since this information is highly secure, we must rely on another team to provide their resolution for this issue. Again, as mentioned in previous posts, updating your information
    will likely not have an effect, as this issue lies with the data we have for you in the database. Unfortunately, this team does not have a public number. We apologize for the inconvenience caused by this delay.
     
    XBLRewards8, May 4, 2017
    #4
  5. XBLRewards8 Win User

    Please HELP this is my 6th post now and it's been over a year, this is unacceptable service!

    Hello CWade696969,

    As mentioned in your previous posts, your account is unable to complete since we are not receiving information on which billable account you have designated as your primary billable account. This billable account is the intended account for your deposits
    as currency, so without this information, we do not know where to place your deposit. Since this information is highly secure, we must rely on another team to provide their resolution for this issue. Again, as mentioned in previous posts, updating your information
    will likely not have an effect, as this issue lies with the data we have for you in the database. Unfortunately, this team does not have a public number. We apologize for the inconvenience caused by this delay.
  6. XBLRewards8 Win User

    ​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable service!

    Hello CWade696969,

    As mentioned in your previous posts, your account is unable to complete since we are not receiving information on which billable account you have designated as your primary billable account. This billable account is the intended account for your deposits
    as currency, so without this information, we do not know where to place your deposit. Since this information is highly secure, we must rely on another team to provide their resolution for this issue. Again, as mentioned in previous posts, updating your information
    will likely not have an effect, as this issue lies with the data we have for you in the database. Unfortunately, this team does not have a public number. We apologize for the inconvenience caused by this delay.
  7. just in 208 Win User

    Subscription

    Same thing happened to me but it’s not for my account. Happened on the 6th.

    It’s been happening for over a year.
  8. ICE Faux Pirate Win User

    PC keyboard doesn't work for messaging anymore in XB1 Windows 10 app

    Are you still having this issue? I can't believe MS/Xbox hasn't responded to you yet! It's been over a month! That is completely unacceptable. I'm having this same issue now and just posted about it but I guess I'll go ahead and forget about them helping
    me. Wow.
  9. Chewbasco Win User

    Xbox OTA One Guide problem "No info available"

    This “no info” problem has been happening for over four days now, and not a single mention of it on their status site. Unacceptable.
Thema:

​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable ...

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