Please HELP this is my 6th post now and it's been over a year, this is unacceptable service!

For over a year I haven't been able to have my rewards points deposited into my account, I now have 600,000 points just sitting there that I haven't been able to use them. My account hasn't changed and is fine from my end. I have created post after post
over the last year and nobody will tell me what going on, just please wait. I'm tired of waiting and want to talk to somebody, please let me know who I can contact about this asap???

GT: CWade696969

:)

 

​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable service!

For over a year I haven't been able to have my rewards points deposited into my account, I now have 600,000 points just sitting there that I haven't been able to use them. My account hasn't changed and is fine from my end. I have created post after post
over the last year and nobody will tell me what going on, just please wait. I'm tired of waiting and want to talk to somebody, please let me know who I can contact about this asap???

GT: CWade696969

 

​ Please HELP this is my 6th post now and it's been over a year, this is unacceptable service!

Hello CWade696969,

As mentioned in your previous posts, your account is unable to complete since we are not receiving information on which billable account you have designated as your primary billable account. This billable account is the intended account for your deposits
as currency, so without this information, we do not know where to place your deposit. Since this information is highly secure, we must rely on another team to provide their resolution for this issue. Again, as mentioned in previous posts, updating your information
will likely not have an effect, as this issue lies with the data we have for you in the database. Unfortunately, this team does not have a public number. We apologize for the inconvenience caused by this delay.

 

Hello CWade696969,

As mentioned in your previous posts, your account is unable to complete since we are not receiving information on which billable account you have designated as your primary billable account. This billable account is the intended account for your deposits
as currency, so without this information, we do not know where to place your deposit. Since this information is highly secure, we must rely on another team to provide their resolution for this issue. Again, as mentioned in previous posts, updating your information
will likely not have an effect, as this issue lies with the data we have for you in the database. Unfortunately, this team does not have a public number. We apologize for the inconvenience caused by this delay.