PLEASE HELP: Recovering a childhood Xbox 360 account!

GainfulTomato99 · May 26, 2018

Hello,

When I was younger, I owned an account called "Random Guy 59" which was my main account throughout most of the Xbox 360's main life. I had to create a new account now called "SulfuricFury" (which I know the email to however not the password) when my father
created family accounts to save money on memberships.

My old account \/ (Viewed through SulfuricFury)

My most recent account \/

I really want to gain access to Random Guy 59 so that I may play Halo Reach once again as recently I have gotten motevation to play it but want to play on my old account as I plan to play regularly and levelling up in Reach takes forever.

Sadly the little proof I have is that both my accounts (SulfuricFury and Random Guy 59) have shared friends, as after all, I had to readd my best mates when I created the new account (Some of which are my best friends after 7+ years )

SulfuricFury's Connected Friends

Random Guy 59's Connected Friends

So my question is, would it be in any way possible to gain access to Random Guy 59 with the little main account details I remember? I am hoping to get an xbox one if this is sorted and my flare for Halo Reach is lighted once again. I at this time don't believe
I still have my original xbox which has my old account (its so old it was the first batch that had the red ring of death), this would of been a massive help as I would have had at least the email

Any help would be fantastic as I really want to get back into the platform. Thank you for your time and help!

:)

XBF Brad A · May 26, 2018

the bad service that we get in au

Hello Black

If you are having issues and need help please create a new thread but as far as the service alert for core services it affects Signing in; creating, managing, or recovering an account; search, Creating new accounts on Xbox Live, managing those accounts,
or recovering an account on a different device

Thanks

Brad

Xbox Forum Team

weaponx_uk2003 · May 26, 2018

Live Account over 360 and Xbox One

At the moment if you go to a mates house you can recover your gamertag on their 360, then when you get home you need to recover your gamertag back to your console (unless you use a USB Stick).

I am wondering how it will work with the xboxone? As I dont want to keep recovering my Gamertag everytime I move from my 360 to the xbox one and back again. Will it let you have your account on both machines at the sametime?

Cheers in advance.

Cass

Smwutches · May 26, 2018

You would want to try going through here to see if you can get the email address for it. And then you would need to reset the password.

Or you would need to try contacting support. As long as you can verify you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would want to try going through here to see if you can get the email address for it. And then you would need to reset the password.

Or you would need to try contacting support. As long as you can verify you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

XBF Steven R

Hey there Gamma007,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. I can totally understand the predicament that you're in. All I can say is that if the steps outlined in our

Lost account solution.

When you get the chance, give the steps there a shot and let us know if that helped.

Thanks for reading!

Ey Muhng kee

If you have the email address and password that you used to register the account with then you can recover the account yourself.

Start up your XBOX 360 go to sign in then go to Recover Gamertag.

After recovering your account then you should go to account.live.com and change your information.

If this doesn't help please call 1-800-4MY-XBOX for further customer support.

Chris21ce

Try recovering the account on your xbox 360 by going to accounts on your xbox this will be found on the last row (tab) when you turn your xbox on. then once you have seen recover account enter the email and password and it will download your account to your
console. Please dont share your password with anyone else for your own safety!

Hope I helped

SmartLace1968

Hi there! This is Virginia O.

I understand that you want to recover your Xbox 360 account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please be guided that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

To set your expectations properly, when you recover an account you should have the email address of the account you want to recover.

Which means the first thing to do is to get the email address of your Xbox 360 account.

To regain access to your account please visit this page to be guided with the process: https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions.

And in getting the email address of your account, please visit the page and follow the given steps in recovering the email address of a Microsoft account:

https://support.xbox.com/en-US/help/account-pro...

Thank you for your cooperation.

PLEASE HELP: Recovering a childhood Xbox 360 account!