Please help. My Microsoft account has been hacked and microsoft keeps denying my requests.

MartySkull_ · Mar 9, 2025

I accidentally put a hackers code into an unknown server and got hacked. They removed my number and changed the email to "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***". I put my card details and everything but Microsoft keeps denying. I have my most valuable Minecraft account there with thousands of dollars spent into it, I don't care if you call me stupid for entering that code but please help.

Other info:

- Minecraft account changed from "" to "lastms"

- Total spent on Minecraft, $2.600 I think.

- Xbox gamer tag for Minecraft bedrock is "Soul756-" something, i forgot.

(please help)

:)

o tugboat o

You should definitely give Xbox Support a call to recover your account. If you think it's been hacked and you can't get your password reset they can help! 1800 4 MYXBOX.

WPAK

Hi there,

just to be sure did you follow the steps mentioned on this link:

https://support.xbox.com/help/account-profile/manage-account/compromised-account-solution

To contact Xbox Support it's best to use the contact options mentioned at:

https://support.xbox.com/contact-us

Depending on the country region there might also be a phone option

WPAK

Hi there,

for a compromised account issue it's best to follow the steps mentioned on this link:

https://support.xbox.com/help/account-profile/manage-account/compromised-account-solution

It will have all the steps to take depending on the current situation

WPAK

Hi there,

I'm afraid that nobody in here likely is able to assist, please see the steps on this link on try to regain access to your account:

https://support.xbox.com/help/account-profile/manage-account/compromised-account-solution
If that doesn't help you could also try to reach out to Xbox Support (via phone) via

https://support.xbox.com/contact-us

Huy Pham3

Thank you so much for informing me. I gonna wait.

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