Please help, multiple emails used

Discus and support Please help, multiple emails used in XBoX Accessibility to solve the problem; I have originally had my xbox account set up with a outlook email years ago and now have a gmail account which i use all the time and is the only email... Discussion in 'XBoX Accessibility' started by LachlanH09, Jan 1, 2022.

  1. LachlanH09
    LachlanH09 Guest

    Please help, multiple emails used


    I have originally had my xbox account set up with a outlook email years ago and now have a gmail account which i use all the time and is the only email i use and a microsoft account using this gmail email as my parents have office365 and have added me using my gmail email.

    How do i get rid of the outlook email on xbox and have the gmail email as my only email across everything i use.

    :)
     
    LachlanH09, Jan 1, 2022
    #1
  2. LachlanH09 Win User

    Please help, multiple emails used

    I tried that and it says

    This email address is already taken. Please try another.

    when my parents added me to their office 365 they used my main email address (gmail)

    Is there a way to delete the outlook one linked to my xbox altogether and only have my gmail email on the xbox?
  3. Georges C. Win User

    Please help, multiple emails used

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Lachlan, by your description you want to do an "Alias" in your account, but for this will have to try to do by Microsoft account, in case would put the Gmail account as Main Alias and leaves Microsoft as secondary or deletes it, which I do not remake.

    Add or remove an email alias in Outlook.com

    https://support.microsoft.com/en-us/office/add-...
  4. Smwutches Win User

    Used wrong email! Please help

  5. Nonchalant Dee Win User

    PLEASE HELP ! I USED WRONG EMAIL

    Thank you for reaching out to me

    And yes i’ve thought of that but the only problem is there’s a specific gamertag that i chose which I should have mentioned. This gamertag was the gamertag that I wanted. The only solution I Found was to change my gamertag and create a whole new account
    to acquire it again

    but i really don’t want to spend 10 bucks to do that

    i dont have the money

    is there another way ??????
  6. XBF Nestor S Win User

    PLEASE HELP ! I USED WRONG EMAIL

    Hey there Dee thanks for keeping in touch.

    We suggest looking into the
    Microsoft Account Alias page
    to perhaps remove the email from the account and replace it with the correct email. Since this can get a bit confusing we suggest to
    Request a Callbackfrom
    one of our Xbox Support Specialists since they are the best equipped, tool wise, to walk through this in a step by step basis. Give it a shot and let us know how it goes
Thema:

Please help, multiple emails used

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