Please help me with the login error code?

Ruby Irvine · May 24, 2025

Hi guys. Everytime I try to get into my xbox account I get the error "Something went wrong Please try again later" with the error code 0x8007003B.

I've tried to search for help but im getting no solution.

It happened last night but after 3 tries i managed to get in but today it is just not working.

I am very stressed out at this as I dont want to lose my account. Please could somebody help me fix this? Please.

:)

SweetMonet

Hi, Ruby! I'm sorry to hear you're having trouble signing in to your account. No worries, I'm happy to assist you with this today.

Please follow these steps and see if it will help fix the issue.

Make sure that Passwordless Account and Two-step verification are not enabled here.

https://account.live.com/proofs/manage/additional

Update your password here.

https://account.live.com/password/Change

Sign in here using the new password.

https://www.xbox.com/en-US/

Then, press and hold the Power button on the front of your Xbox until the console turns off.

Unplug everything from the back of your Xbox.

Wait 3 minutes, and then plug the power cord and HDMI back in.

Try to download your account.

Let me know if that works. Thank you!

Nathan Roberts (SN)

Hey there, Ruby Irvine

On the Xbox, please can you press and hold the power button on the console until the console turns off. This clears the cache in the console. Once the console has turned off, please can you turn the console back on and try and sign into your account.

Hope this helps,

Nathan

LAKERBOY101

Everytime I try to login to my xbox live profile error code 80151006 pops up ive tried talking to a representative and it was just a waist of time. Any suggestions on error code 80151006? Please help...

Roger C

Hi Lrow81! Error code 80151011 refers to not being able to login to Xbox Live. Please enter your error code
here, and please follow all the steps on the page. Please post back if you are successful in getting logged into Xbox Live, and if you still cannot login, please let us know here,
and we'll get you going one way or another

.

The2ndPete

I got the same problem.

Steps that should help:

- uninstall XBox-App by PowerShell Command

- create offline-Account

- restart PC with offline-account and install XBox-App

- Login with offline-account

- wait for login confirmation

- restart PC and login with original (online) account

For me the uninstall and reinstall works, but the problem persists.

As soon as I try to login with the online account - Error Code 0x80070520.

Which is a great error code, since not even Microsoft seems to know what it means

Please help me with the login error code?