Please help me refund, I accidentally bought fifa 23 xbox one edition instead of Series s...

Discus and support Please help me refund, I accidentally bought fifa 23 xbox one edition instead of Series s... in XBoX Games and Apps to solve the problem; Greetings everyone. I just bought an xbox series S console mostly because i wanted to play FIFA 23. I had never imagined that there would be an XBOX... Discussion in 'XBoX Games and Apps' started by Ammar Ali Kolkar, Jan 8, 2023.

  1. Please help me refund, I accidentally bought fifa 23 xbox one edition instead of Series s...


    Greetings everyone. I just bought an xbox series S console mostly because i wanted to play FIFA 23. I had never imagined that there would be an XBOX one version of fifa 23 in an XBOX series S console market and I accidentally purchased the wrong version of the game. I played the game few times ( not many hours), today I realised that it's not xbox series s version ( unable to cross play with next gen friend fifa 23). I tried contacting to xbox support for refund, My refund request got denied with no explanation just because " I have played the game ". Well im pretty sure that this rule of not refunding when the game has been played is there so that people cannot just buy and refund games when they are bored of them because that would be an infinite game try bug. After tons of tries trying to contact with an xbox supporter ( real person and not a bot ) , nothing helpful happened so im writing here. I just want to get a refund and thats all. I want to buy the xbox series S version of the game which is MORE EXPENSIVE. You will not lose money! Help me please. Thanks in advance.

    :)
     
    Ammar Ali Kolkar, Jan 8, 2023
    #1
  2. Rus Harr Win User

    FIFA 23 Xbox one version purchased on a Xbox series X console.

    I have the same problem. I have just bought the wrong Fifa 23 version. Instead of Fifa 23 x box series S accidentally I bought xbox one version. And didn't even installed it. Let's wait for the refund result as I made a ticket refund recently.
  3. ANIKET MISHRA1 Win User

    Can i play my xbox one version of the fifa 23 on the series X?

    Can I buy fifa 23 standard edition xbox one version and play it on xbox series s ?
  4. Francia J. Win User

    Fifa 23 xbox x|s crossplay with Ps5/Pc

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    You have installed the game version, if you purchased the FIFA 23 ULTIMATE EDITION XBOX ONE & XBOX SERIES X|S you will be able to install both games.

    Simply search FIFA 23 XBOX SERIES X|S on your Xbox Series S to install the correct version.
  5. Ammar Ali Kolkar Win User

    Please help me refund, I accidentally bought fifa 23 xbox one edition instead of Series s which I want to buy.

    I haven't received any email, but I saw in refund status section of refund page which said refund denied.
  6. Smwutches Win User

    Please help me refund, I accidentally bought fifa 23 xbox one edition instead of Series s which I want to buy.

    You would need to try replying to the email you received denying the refund to contact the refund specialists, but refunds are not guaranteed.
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Please help me refund, I accidentally bought fifa 23 xbox one edition instead of Series s...

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