please help me my account wont work for mcpe

For me I play Minecraft on my android phone (MCPE) My acc used to work but now when I try to sign in it says that it can't login to my account. Plz help!!!!!!

Hello Soul R. My name is Jose. I am happy to help you today

There are several possible reasons why you could be experiencing this problem. Here are some things you can try:

Check your Internet connection. Make sure your Xbox console is connected to the Internet and has a stable connection. You can test this by opening a web browser and loading a web page.

Restart your Xbox console. Sometimes a simple restart can fix the problem.

Delete and re-add your friends. This can help reestablish the connection between your console and its servers.

I hope this helps you solve your problem, any questions I will be here

Kind Regards.
Jose.

hello it wont let me play online without updating my payment option. but when i try to update it it wont work and it says the server is down please help!

So basically when I press 'sign in' it first goes black then does this weird thing then goes back to the home screen! Please help me I love playing MCPE multiplayer!

Hi Caroline,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues purchasing items from Minecraft Marketplace as of this moment.

Upon checking the Mojang bug tracker, there are multiple reports as of this moment about the same issue. This means that there are multiple users who are currently affected by this. Here are some samples from the very recent posts for your reference:

https://bugs.mojang.com/browse/MCPE/issues/MCPE...

https://bugs.mojang.com/browse/MCPE/issues/MCPE...

Rest assured that your Minecoins will not be affected. Kindly try accessing the marketplace again after few minutes or check for status updates from the official Mojang bug tracker for resolution.

https://bugs.mojang.com/

I want to make sure that you will get all the assistance that you need. If you have account-specific inquiries, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://help.minecraft.net/hc/request/new

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro