Please help me find a workaround(actual support agents don't exist only ai because...

Hello Isaiah sorry to hear you're having trouble with your streaming.

I believe that the issue here is that Xbox does not allow first party content to be streamed (ie. TV shows, etc.) As you're using the One Guide to stream with it may be that when you launch the streaming service it's going to show as blocked.

If you would like to stream your PC content then I would recommend looking into either upgrading your PC or see if you can stream using a 3rd party app such as OBS.

I can get up to here only there is no agent who is helping me or an Ai to chat.

Hello,

Thank you for the update. In this case, it would be best to contact a support agent directly. That way they can help you find these charges. Please contact a live agent by going to this link: Contact
us

If you don't get the option to request a callback, you might find success launching the virtual assistant and saying "Connect me to an agent" as that has worked for others.

Hope this helps!

Beastontheroad; Support agents can't always post on the forums. For issues like this, it's best to call Support. No need to sit and belittle a company because some issues go unsolved on forums. After all, we're only members and have no access to accounts.
So please don't find old posts to bump.

I've always been treated fairly with customer support. But maybe that's because I've worked in the customer support industry myself. I have a little more patience with them than some people, maybe. I've had agents from various companies be incorrect at
times. That happens. Never been lied to, as far as I know. Never been hung up on. Xbox is pretty strict in their security policies, and that can cause some friction with some people, I guess. But that just makes me feel better about them, honestly. If
someone could simply talk their way into accessing an account without going through the security check, I wouldn't trust them with my business. If you're friendly with the customer support agents, they're usually friendly with you. But we also have to be
reasonable. If we make a request, and they decline it, it's usually because they have to. Berating them for saying 'no' doesn't ever help a situation. It just means we have to find other workarounds.

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That said, the ambassador in me would like to say, if you're having an issue that Customer Support wasn't able to help you with, then my apologies for that experience. Please start up a thread in the support forum, and maybe we can find that workaround.