Please help It's linked to my Minecraft and Windows account.

Hi EhabX,

Thank you for posting in Microsoft Xbox Community. I understand that your account got compromised but you were able to get it back and I'm so glad to hear that.

I would recommend following the instructions from this official support article to help keep your Microsoft account safe and secure in order to prevent this incident from happening again in the future.

https://support.microsoft.com/help/628538c2-700...

Please note that in this public community forum, we are gamers and Microsoft users like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

For account-specific inquiry, I would recommend that you contact Microsoft support directly for your account to be checked internally. You may use these steps as your guide:

1-Access the Microsoft contact us at this link.

https://support.microsoft.com/contactus

2-Click on Windows and then click on "Get Home support"

3-Write a brief description of your request or issue in the box then click the "Get Help" button.

4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

5-Select your Product or Service. Choose a Category then click Confirm

6-Lastly, choose a support option

Let me know if you have clarifications.

All the best,

Alvaro

Hi EhabX,

Microsoft support does not respond to this public community forums. You will have to contact them through the steps that I initially shared. Let me know if you have clarifications.

Regards,

Alvaro

Hello Microsoft Support Team,

My account was recently hacked, but I was able to recover it successfully. However, when I logged back in, I noticed that the hacker had changed the primary email address associated with the account. As a result, I'm currently unable to change it back.

When I tried to update the security information, I received the following message:
"For your protection, replacing your security info takes 30 days."

I am the rightful owner of this account and I would like to regain full control of it as soon as possible. Please help me remove the email address added by the hacker and allow me to update my security information immediately.

Thank you for your support

Hello sir I am a Xbox Ambassador and gamer. I'll be happy to help on your case.

Please make sure that you are using the account you bought Minecraft: Bedrock Edition with. Log into that account, then download the new launcher for Minecraft (links below). It is a all-in-one launcher for Minecraft: Java, Minecraft: Bedrock, Minecraft Dungeons, and the upcoming Minecraft Legends.

Once you download the launcher, select Microsoft login, and log into the same Microsoft account that you bought Minecraft: Bedrock with. Then, click Minecraft for Windows, and click "Install" or "Play"

I hope your problem is solved, and if it is, please kindly mark this thread as answered and give my reply an upvote. Have a nice day!

I bought minecraft dungeons from the official website minecraftdungeons.com and I bought minecraft hero pass for dungeons on microsoft store on my web browser but it wont install and it wont link to my xbox live microsoft account which is linked to my minecraft
dungeons account

I need help or a refund please...

go to xboxone.com/refund and you should be able to return what you want to return.