Please help, I haven't received ea access 1 month free trial after pre ordering fifa 17

Hello as per EA the Pre Order bonus is as fallows:
www.easports.com/.../fifa-17-pre-order-offers

Pre-order any digital edition of FIFA 17 through your Xbox One and you’ll get an entire month of EA Access.

Your not getting FIFA A month early, your getting free access to EA Access for a month.

EA Access is a subscription-based gaming service by Electronic Arts. The service allows access to select games published by Electronic Arts.

You will most likely receive an e-mail with the code for your Free month of Access near the launch date of FIFA

2017. For more info contact EA Support: https://help.ea.com/en/

I haven't received ea acces code either after pre-ordering fifa 17

when i purchased the Fifa 16 game i will receive a code for the Fifa 17 game. The one that we offer is that when you pre-order the Fifa 17 i will receive a 1 month code of EA-access and it will be delivered to me but it's deleted by xbox one live messages
not deleted by my hand and I want retrieving my code please??

am still waiting for my EA ACCESS code for the 1 month free trial.

Could you please give me an update a to when I should be receiving my code?

I preorder fifa 17 super deluxe

Thanks

It's in the description of the game.

Offer includes 1-month trial of EA Access. Conditions and restrictions apply. See

www.easports.com/.../game-and-offer-disclaimers for details. For a limited time pre-order EA Sports™ FIFA 17 and receive a code for one month of EA Access*. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is
available for a limited time only and you must redeem your EA Access code by October 14, 2016. You can redeem the code on your console or at xbox.com/redeemcode.