Please help. I am desperate.

Discus and support Please help. I am desperate. in XBoX Games and Apps to solve the problem; I am very desperate and displeased for this but this is enough. It is SIX months that I have problems to redeem my Games with Gold content (I have got... Discussion in 'XBoX Games and Apps' started by MegumiBelzerg, Jun 18, 2020.

  1. MegumiBelzerg
    MegumiBelzerg Guest

    Please help. I am desperate.


    I am very desperate and displeased for this but this is enough.

    It is SIX months that I have problems to redeem my Games with Gold content (I have got Xbox Ultimate subscription).

    The only way that I found is to redeem on the console itself.

    https://answers.microsoft.com/it-it/xbox/forum/all/xbox-games-with-gold-cant-redeem-xboxxbox360-games/7883c321-8c35-4c09-8d94-bab57888b8cd

    Link to the last thread.

    Now not only I can't redeem my games from the Xbox console (Sine Mora) BUT I CAN'T BUY ANYTHING FROM MARKETPLACE.

    I tried EVERYTHING, also linking directly my bank AND NONE.

    I tried also my fiance Paypal that have a different bank. EVERYTHING.

    PC, console, smartphone.

    All browsers.

    Please, help.

    I am very displeased and sad about it but really I need help. REAL HELP.

    :)
     
    MegumiBelzerg, Jun 18, 2020
    #1
  2. Whiteleaf2012 Win User

    Please help. I am desperate.

    So when did you try to get Sine mora and what exactly happened when you tried?
  3. SwordofWhedon Win User

    Please help. I am desperate.

    Are you in a country that Xbox officially supports?
  4. MegumiBelzerg Win User

    Please help. I am desperate.

    Loops in the screen before the confirmed payment and after selecting the payment.
  5. CincinnatiKid 1 Win User

    Please help. I am desperate.

    If I'm understanding you are having a problem purchasing content. Sound like you don't have a valid payment set up. I know I had problems at first because a bunch of cards are prepaid cards. I would try and link a card that has funds and the same address
    and zip as your on your Xbox

    account. I have a few cards that are set up on mine. You could also log into Xbox app on your phone. Hope this helps you. Don'tgive up.
  6. Francia J. Win User

    PLEASE HELP , DESPERATE!!!!!

    Hi HarveyLast, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    I'm sorry to know that you have to go through this trouble. I can help you with other methods where you can check the email that he may have used before. You can check this link for detailed steps: https://support.xbox.com/en-CA/help/account-pro...

    Also, please refrain from providing any personal information in this session such as the PayPal email for your security and privacy.
Thema:

Please help. I am desperate.

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