Please help ....External hard drive not installing games

Discus and support Please help ....External hard drive not installing games in XBoX on Consoles to solve the problem; Hi my external hard drive has recently stopped working since the last xbox update. It has all worked for 4 months prior to updating the xbox I have... Discussion in 'XBoX on Consoles' started by kirstysingh, Apr 30, 2020.

  1. kirstysingh
    kirstysingh Guest

    Please help ....External hard drive not installing games


    Hi

    my external hard drive has recently stopped working since the last xbox update. It has all worked for 4 months prior to updating the xbox

    I have a seagate 2tb firecuda ssd which is connected by the xbox one hub with a usb 3.0 port

    I can transfer games to the internal hard from the external one but can only transfer apps to the external.

    I have also tested and reformatted the external hard drive on my laptop which made no difference at all.

    the xbox one is recognising the external and does the set up when the external one is connected.

    I have tried powering down the xbox as well as a full factory reset and still will not working.

    is anyone else experiencing this since the feb update???

    Any help would be appreciated

    :)
     
    kirstysingh, Apr 30, 2020
    #1
  2. 5521d95b-395a-4fe8-a Win User

    Xbox 360 slim internal hard drive vs external hard drive

    Hi GhostCrusher95,

    Indeed you can install a game to an external hard drive. Please follow these easy steps to start playing games from your external hard drive:

    Step 1.

    Power the Xbox and connect the external hard disk drive into the port (The Xbox should self-detect it).

    Step 2.

    Insert the game disk you want to install on the hard disk drive.

    Step 3.

    Highlight/hover over the game that is on the CD.

    Step 4.

    Press "Y" on your controller. (While still hovering over the game on the "home menu" and a window will appear prompting you to choose which hard disk to install or select on the external hard drive.

    Step 5.

    Select the external hard drive and wait until the game fully installs on the hard disk drive. Then you can play the game!

    I hope this helps, If you have anymore issues please don't hesitate to contact us again :) Happy Gaming!
  3. Ruthless Rizza Win User

    is it possible this is a hardware issue

    Hey ShinobiSword,

    i noticed you have an external hard drive in use with your console, are the games that are crashing installed on your internal or external hard drive?

    if they are on the external drive it may be worth trying to move the install of the game to your internal drive and having another go.

    Hope this helps, best of luck!
  4. Onyx Is Here Win User

    Gears of War 5 Keeps freexing

    Sorry to hear it. If your game is installed on your console and you have an external hard drive attached please try installing it on the external. Do vice versa if you have the game installed to an external
  5. OpticRJames Win User

    How do I fix this “Installation Stopped” problem on Apex Legends?

    Hi, Lyn. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please check if your console has enough storage for the game installation. If it has enough storage, try installing it on the external hard drive if you have one connected, if it doesn't work on the external hard drive, try installing it on the internal hard drive.

    If the above steps don't work, please try setting up a mobile hotspot connection using your phone, then connect the console to the hotspot connection. Try installing the game after that and see if it works.
  6. Francia J. Win User

    Games downloading past 100%. Help?

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Are you trying to install these games on your Xbox internal storage or external hard drive?

    If it's on your External hard drive, kindly try to install these games on your Xbox Internal Storage then unplug the external hard drive.

    If there is no External hard drive the best option is resetting the console removing everything.
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Please help ....External hard drive not installing games

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