PLEASE HELP , DESPERATE!!!!!

HarveyLast · Jan 26, 2022

My son has a new xbox one.

He has his gamertag but cannot remember what email was used to set this up???

We have tried every email we can think of......so he is having a complete meltdown as he has spent a lot of money on games, skins etc and he cannot retrieve it!

I have the email that is used for my paypal acct which takes the xbox microsoft payment every month if thats any help?

We have tried everything and spent hours on this, you cant seem to speak to anyone at microsoft/xbox!!!!!

:)

Francia J.

Hi HarveyLast, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

I'm sorry to know that you have to go through this trouble. I can help you with other methods where you can check the email that he may have used before. You can check this link for detailed steps: https://support.xbox.com/en-CA/help/account-pro...

Also, please refrain from providing any personal information in this session such as the PayPal email for your security and privacy.

Mister Maka

Hey there g0ldf1sh22!

If you pre-ordered the game the pre-order bonuses should have been available in-game for you. If you haven't received those bonuses you'll need to
reach out to 2K for assistance.

Whiteleaf2012

So when did you try to get Sine mora and what exactly happened when you tried?

SwordofWhedon

Are you in a country that Xbox officially supports?

MegumiBelzerg

Loops in the screen before the confirmed payment and after selecting the payment.

PLEASE HELP , DESPERATE!!!!!