Please help! "Contact the seller to get a code that works in your region. This code was ...

Izziewtf · Dec 1, 2018

Hi! I just got Rainbow Six Siege as a gift from a friend in the US, but when i try to redeem the code it tells me "Contact the seller to get a code that works in your region. This code
was purchased in a different region and cannot be redeemed "I live in Norway and not the US, and i wonder how to fix this ?

Help is very appreciated

x

:)

Niszczyciel0072 · Dec 1, 2018

This code was purchased in a different region and cannot be redeemed

Ark Survival Evolved

Contact the seller to get a code that works in your region

This code was purchased in a different region and cannot be redeemed.

HELP

Masatelli-[xboxvenue] · Dec 1, 2018

Prepaid code wont work

Contact the seller to get a code that works in your region
This code was purchased in a different region and cannot be redeemed.

Trying to add my UNIVERSAL CODE for 3 month Live. What is this??

Mistress Sara · Dec 1, 2018

Hi there,

If your friend purchased the game and they are not in the same region as you, your friend will have to request a refund, provided it's within 14 days of the original purchase.

Digital purchases can only be redeemed in the same country as the user that purchased it. To see the terms can conditions you can visit:

Digital game gifting terms and conditions

TMaow

Nope I get "Contact the seller to get a code that works in your region. This code was purchased in a different region and cannot be redeemed."

Mistress Sara

Hi there,

If your friend purchased the game and they are not in the same region as you, your friend will have to request a refund, provided it's within 14 days of the original purchase.

Digital purchases can only be redeemed in the same country as the user that purchased it. To see the terms can conditions you can visit:

Digital game gifting terms and conditions

TarekMS

I purchase from the Argentina region and I have that set on my console but the mobile app /Desktop set to US by default

EDIT:

I successfully changed the region on the desktop app but still got

Contact the seller to get a code that works in your region. This code was purchased in a different region and cannot be redeemed

Njal the Blue

Your friend will have to get a refund or gift the code to a friend in the same region. It does state whilst purchasing that gifting only works in the same region.

If the recipient receives the following error message: “Contact the seller to get a code that works in your region. The code was purchased in a different region and cannot be redeemed”—this means that givers and recipients must always be in the same country
or region. If not, you can return the game for a refund.

Fl0ydPinkert0n

Do you get the error message:

“Contact the seller to get a code that works in your region. The code was purchased in a different region and cannot be redeemed"

If so, then that means the givers and recipients must always be in the same country or region. If not, you can
return the item for a refund.

https://beta.support.xbox.com/help/...buy-games-apps/gifting-digital-xbox-game-help

Please help! "Contact the seller to get a code that works in your region. This code was ...