"Please ensure the personal email associated with your Microsoft Commerce account is correct

LENNOXXX 76 · Dec 25, 2016

It was correct and says to create a post in here?

:)

UnluckyCinamon · Dec 25, 2016

My email is correct

got the note of:

Some of the information we have on file appears to be incorrect. Please

ensure the personal email associated with your Microsoft Commerce

account is correct by clicking the button below. If it is in fact

correct, please create a post in our support forum

But my email is correct there.

ITZBVAN · Dec 25, 2016

says i have a problem with my account

says this Some of the information we have on file appears to be incorrect. Please ensure the personal email associated with your Microsoft Commerce account is correct by clicking the button below. If it is in fact correct, please create a post in our support
forum. its all correct info

XBLRewards8 · Dec 27, 2016

Hello LENNOXXX 76,

Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
update you here with our findings.

XBLRewards8 · Nov 3, 2018

Hello LENNOXXX76,

We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.

XBLRewards8

Hello LENNOXXX 76,

Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
update you here with our findings.

XBLRewards8

Hello LENNOXXX76,

We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.

XBLRewards8

Hello WhtWolfPhantom,

We see that you are getting this notification because our system is reporting that your emails have been failing to deliver. Can you roughly recall the last time that you received a email from our program, and confirm that you would like these messages?
While this notification does not mean your account is being negatively impacted, you may not be correctly receiving potentially important emails from us.

XBLRewards8

Hello WhtWolfPhantom,

We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.

kyle_m4496

Hi Rayan. My name is Kyle and I'm an independent advisor.

Ensure you are using the correct email to access your main account; if an email is already associated with an account, it cannot be associated with another account.

Check your email inbox for messages from Microsoft or Xbox, this may help you confirm which email is associated with the account. You can also use your phone number to sign in, if it's associated with your main Game Pass account.

If you cannot access the account at all, you'll need to contact your bank to cancel/refund the subscription charges; Microsoft can only assist further if you have access to the account.

Please reach back if you have further questions.

Thanks,
Kyle

"Please ensure the personal email associated with your Microsoft Commerce account is correct