Please enable HDR for the dashboard.

I can't explain the time difference or how it goes about doing it but its most likely just how the specific monitor handles hdr as the blank screen is what happens when hdr gets turned off as it isn't enabled in the dashboard only for games and media.

Also as of now that's just the way it is as there's no option to enable it for the dashboard

On your console display settings, is HDR and Dolby Vision enabled?

Most people that get flickers on the screen (both playing or only on the dashboard) with Dolby Vision on is because both HDR and Dolby Vision are enabled at the same time.

Just try to turn HDR off and see if it solves your problem. If it does, unfortunately we will not be able to do much about it. It's a bug reported by some people and the only option would be use HDR or Dolby Vision, not both at the same time

He there sw1shersplitter.

Do you have HDR enabled by chance? We have seen some users experiencing issues with screenshots with HDR enabled, if you haven't tried, please disable that to see if there's a change.

Hi, Jenny! Thank you for reaching out.

I'm sorry you are experiencing issues with enabling HDR on your console.

Could you check if your TV/monitor supports both 4K and HDR? You can see this at Settings > General > TV & display options > 4K TV details.

If your TV supports both of these features, go back to the previous screen and select "Video modes". Please try checking "Allow 4K" and see if that allows you to enable HDR.

In addition to this, please check your TV/monitor settings to see if HDR features are enabled on it.

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Please let me know if this works, I'll be looking forward to your reply.

Best regards,

- AJ

Hi JayJoe1,

So there is no difference, you enable HDR on your TV then your console will auto enable it when you play HDR content, otherwise if you play a game or a video that does not support HDR it will not enable HDR. Like Darkist1 said the picture especially in shows
on Netflix will appear a lot darker, this is the HDR showing more colors, you can try adjust your picture while watching a HDR video to try improve this to your liking.