Please deposit my reward

Hello High Five Jive,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time while they have provided us fixed deposit cycles occassionally, like your previous deposit, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your
patience while our other team works on a solution.

I'd just like to ask that the 9,000 adjustment be deposited soon, my initial February rewards were already deposited the same instance my MyVIP purchases registered in my MyRewards so I had no time to address the points rewarded before the deposit was made,
and these additional credits should have been included with that deposit. If you can please set that to deposit, I'd appreciate it.

That is all. Thank you for your review of my February purchases, I know it was a lot to go through. You can lock this thread now.

Hi gang

Can somebody please help me deposit my reward points before they disappear.

Thanks

can someone please fix as I have about 50$$ worth of money have had no rewards deposited in over half a year! Want to buy a game with it so please deposit fast!

All rewards over 5,000 take 1 cycle to deposit. Rewards deposited between the 1st and 15th deposit at the end of the month and the 16th and 30th/31st are deposited in the middle of the following month.