Please contact me for account issues

Discus and support Please contact me for account issues in XBoX Rewards & Social to solve the problem; Just found out that all my notification emails have been going to an old email that I took off my xbox account a year ago. I have no access to that... Discussion in 'XBoX Rewards & Social' started by capn666, Mar 10, 2018.

  1. capn666
    capn666 Guest

    Please contact me for account issues


    Just found out that all my notification emails have been going to an old email that I took off my xbox account a year ago. I have no access to that email. I need to know if rewards have been going to that old address instead of the correct one. I could
    be missing out on rewards, I have no idea. Even after I changed my notification email, when I lot into xbox.com/rewards it still shows my old address. Please contact me at [Personal Information Removed]. I've called xbox support twice, chatted once, and
    opened a ticket once in the last 3 days. they said this is the only way to contact you....

    :)
     
    capn666, Mar 10, 2018
    #1
  2. DiamondCardz
    DiamondCardz Guest
    I need help it said my console was banned(PLEASE READ)

    The XBL enforcement team probably won't read this - you should contact XBL support. The person who signed into your account probably did something very bad to get your account Console Banned - the only other possibility is that you were Console Banned to keep your details secure and that you should contact Microsoft.
     
    DiamondCardz, Mar 10, 2018
    #2
  3. BongKaos
    BongKaos Guest
    xlive

    Please contact support for account issues. GOOD LUCK!!!
     
    BongKaos, Mar 10, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Please contact me for account issues

    Hello capn666,

    We use the billing email for your account to send emails. You can change this information by going to the commerce page at (https://account.microsoft.com/), selecting "Edit your billing info", and then changing
    your billing email from that screen.
     
    XBLRewards8, Mar 12, 2018
    #4
  5. XBLRewards8 Win User

    Please contact me for account issues

    Hello capn666,

    We use the billing email for your account to send emails. You can change this information by going to the commerce page at (https://account.microsoft.com/), selecting "Edit your billing info", and then changing
    your billing email from that screen.
  6. XBLRewards8 Win User

    Account issue please contact our support team

    Hello brewsleeTV,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  7. Smwutches Win User

    Enforcement team please contact me

    The enforcement team does not use the forums. For information about suspensions/bans, you'll need to go to http://enforcement.xbox.com
  8. Jack Maton Win User

    Please help me contact Microsoft

    Thank you, I will do this now.

    Although it would be nice to try and re-coup some of the lost funds from Microsoft.
  9. HomegrownSilky Win User

    Please help me contact Microsoft

    If you cannot locate or access the account that has the subscription, then you need to speak with your financial institution and have them cancel the card and block further Microsoft purchases.
Thema:

Please contact me for account issues

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