Please check the Microsoft Jigsaw FAQ at and refer to error code 200019

There was a problem downloading game data for Microsoft Mahjong. Please check the Microsoft Mahjong FAQ and refer to error code 000020. This was just when attempting to open Daily Challenges. Any info would be appreciated.
Info not covered in FAQ.

There was a problem downloading game data for Microsoft Mahjong. Please check the Microsoft Mahjong FAQ and refer to error code 000020. This was just when attempting to open Daily Challenges. Any info would be appreciated.
Info not covered in FAQ.

Thank you!

I'm unable to find "Microsoft Jigsaw Cacti" or the "017-000" error code that you're referring too but I will continue to investigate. Is this the game that you're referring too? It is possible that there is a new version of the game:

Get Microsoft Jigsaw - Microsoft Store

Hey there!

Have you tried uninstalling and reinstalling Microsoft Jigsaw? I recommend starting out by following the steps on our Microsoft Casual Games FAQ. Additionally, check
out the
Error Codes & How to Fix Your Game post on the official Jigsaw facebook page.

Give each of those steps a shot and post back!

Hi there Steve Smits,

Thanks for reaching out.

• To help clarify, Are you referring to Microsoft Casual Games?

If so, please check out the
Microsoft Casual Games FAQ.

Let us know so we may be able to further assist. Hope this helps.