Please can Xbox create a way to remove a linked EA account from the Xbox side?

Hi Yeenoiz. My name is Kyle and I'm an independent advisor.

The account connection is created on EA's side, therefore it can only be unlinked from EA's side.

When signing in to the EA website, choose to login with your Xbox profile. This should allow you to access the linked EA account.

https://www.ea.com/login

If you can get into the account, follow the steps on EA's help page to unlink the account: https://help.ea.com/help/account/unlink-gaming-accounts-from-ea-account/

For further help with recovering access to the account and unlinking it from your Xbox profile, please contact EA. You can find more info on how to set up a case with EA at the EA Help website: https://help.ea.com/help/faq/contact-ea-help/

Thanks,
Kyle

I have exactly the same problem. I don't even know what EA account has been linked to my Xbox account. I can't even tell you if it's mine. I've been gaming online since the 90s and I suspect at some point EA have acquired a game title for which I have an account and it's been linked to my Xbox account.

EA tell me the account is "deleted" but won't remove the Xbox link. It's a ridiculous situation and I can't link Xbox to my real EA account while the current link exists. The link between Xbox and EA should be a 2-way agreement where it can be severed from either side. I've been on to EA reps for 5 hours. They really are awful.

As it stands I can't ever play EA games through Game Pass and I'm cancelling my membership until there is a better solution in place.

when you load an ea game on the xbox console be it 360 or one and dont log into an ea account it usually creates one, you can log into ea with an xbox account or email, it is a daft system.

you need to log into ea with your xbox account and remove the link then log into your normal ea account with the email address and then link.

if you cannot do it then open a ticket with EA for assistance.

If the account is not linked to an EA account you can create another EA account and link your Xbox account with it.

Hi Isaac! My name is Ricardo an independent advisor ready to help you with this situation!

It's not possible to unlink the accounts from Xbox side, as this accounts are linked from the EA side, you need to have access to the EA account linked or the account information unfortunately