PlayStation 4 signing in with your Microsoft account loading

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You may need to perform troubleshooting steps on your console by following the steps below:

"Completely turn off the console by holding the power button. Wait for the power light to stop flashing, then remove the power cable for 2 minutes and then plug them all back in, and once done, re-launch the game"

Hello Ichigo_Kirigaya,

Thanks for posting on the Xbox forums. We understand that you are attempting to link your Microsoft account to Minecraft for PlayStation 4, but you are getting an error. We recommend
signing in to the Xbox website with your Microsoft account. This will create an Xbox profile for the account. Xbox profile information is necessary on a Microsoft account in order for you to
link it to Minecraft for PlayStation 4. Also, there is
an FAQ on the Minecraft support website that explains more about using Minecraft on PlayStation 4. Be sure to let us know the results
Ichigo_Kirigaya!

Hello Brotato,

This is because Microsoft accounts are also used for Xbox services, and you need an Xbox profile to link your accounts. To create an Xbox profile, you can follow the instructions on the website below;
https://www.xbox.com/live

You can use the same email and password as your Microsoft account, or you can create a new one. Once you have created an Xbox profile, you can try signing in to PlayStation with your Microsoft account again.

Also, you will need to link your Xbox profile to PlayStation;

1. Go to the Settings menu on your PlayStation console.
2. Select Users and Accounts, then Account, then Sign in.
3. Enter your email address and password for your Microsoft account, then select Confirm.
4. If your PlayStation console has not already been activated as your Primary PlayStation console, you will be asked to activate it. Select Activate to proceed.
5. You will see a message that says “Your Microsoft account is now linked with your PlayStation Network account”. Select OK to finish.

You can also unlink your Microsoft account from your PlayStation account at any time by following these steps:

Go to the Settings menu on your PlayStation console.
Select Users and Accounts, then Account, then Sign in.
Select Unlink Your Account, then confirm your choice.

Do let me know if further assistance is needed.

Hello tp2020CQ,

Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. What is the exact error message or error code that appears when you try to sign in to your Microsoft account on Minecraft for PlayStation
4? Are you using a Microsoft account that you recently created? If you are using a new Microsoft account, we recommend signing in to
the Xbox website with your account. This will create an Xbox profile for your Microsoft account. Your Microsoft account must have an Xbox profile in order to use it on Minecraft for PlayStation
4. Be sure to let us know the results tp2020CQ!

Hello DethGraf

Thank you for posting on the Xbox forums. We understand that you are unable to remain signed in to your Microsoft account through Minecraft for the PlayStation 4. You mentioned that you were able to sign in to Xbox Live. Does this
mean you already signed in to the
Xbox website with your Microsoft account? The general solution to this issue is to associate your Microsoft with an Xbox profile. This is done by signing in to the Xbox website with your account so you can receive a gamertag. After this process is complete,
you should be able to sign in to your Microsoft account on Minecraft for PlayStation 4. If you are able to sign in to the websites without experiencing any issues, we suggest reaching out to

Mojang Support for more assistance. We hope this information helps!