Pixelbild und Green Screen

Hallo B0B0815,

Das klingt so, als wäre deine Xbox defekt. Können Sie einen anderen HDMI-Anschluss / ein anderes HDMI-Kabel oder einen anderen Fernseher ausprobieren?

Wenn nicht, da Ihre Xbox One X zwei Monate alt ist, würde ich mich direkt an den Xbox-Support wenden, damit dieser das Problem kostenlos für Sie beheben kann (da Sie sich in der Garantiezeit befinden).

Hier haben Sie den Link: https://beta.support.xbox.com/contact-us

Der Microsoft-Support ist ziemlich schnell und basiert auf Deutschland. Daher sollte die Behebung nicht lange dauern.

[Original message]

Hello B0B0815,

This sounds like your Xbox is defective. Can you try on a different HDMI port/with a different HDMI cord or on another TV?

If not, as your Xbox One X is two months old, I would contact Xbox Support directly so they will fix it for you for free (as you are in warranty period).

Here you have the link : https://beta.support.xbox.com/contact-us

The Microsoft Support is pretty quick and based in D

Hey there B0B0815,

Thanks for reaching out to the Forums for advice on how to hopefully deal with this console issue. I can totally understand how this could distress any one of our many Xbox players, especially if you have a new console. If you are having problems with console
start up, I suggest trying the steps outlined in our support page entitled
Troubleshoot system updates on Xbox One .

If that does not help, you might indeed need to consider getting your
console serviced under out warranty policy.

When you get the chance, refer to that page, try the steps as they apply and let us know if that helped.

Thanks for reading!

Danke schnurren,

Das Problem was dazu kommt ist das es nicht durchgehend so ist nach dem ich die xbox komplett herunterfahren habe und 10 sek den Ausknopf gedrückt habe, die Konsole danach wieder hochgefahren habe hat wieder alles funktioniert.

Dem Support wollte ich schreiben der der ist aber momentan nicht erreichbar.

MfG B0B0

[Translation-Thank you purring,

The problem with this is that it's not so consistently like that after I shut down the xbox completely and pressed 10 sec the button, the console then started up again everything worked again.

To the support I wanted to write that is but currently not reachable.

MfG B0B0]

Mine has been stuck on the green screen for hours I have tried unconnecting power and reseting but is still stuck on the green screen. is this possibly green screen of death?

Man that's a bit extreme. I could recommend a good shrink if you really need someone to talk too! Or we could just go for a group hug or something.