Physical gift card shows already redeemed

Has anyone ever accidentally redeemed a gift card that was meant to go to someone else for a present

Nope all gifts get physical cards

Hello liv vanst,

Thank you for contacting the Xbox Support forums. If you received a Roblox gift card, you may need to redeem it directly through Roblox. You can view how to view a Roblox gift card here: How to Redeem Gift Cards – Roblox Support. If you are having difficulties redeeming an official Roblox Gift card, you may need to contact Roblox support directly.

However, if you have an official Microsoft gift card, we can most definitely assist. Most of our gift cards will have steps on how to redeem them on the back of physical cards. Please visit: How to redeem gift cards and codes | Xbox Support for steps on how to redeem a gift card on an Xbox console, PC, or mobile device. If the code is appearing invalid, you may need to confirm the region of the card, try on another device, or look for any errors that may mention that the card has already been claimed.

I hope this helps!

-Tali

If you redeem your Microsoft Rewards points for a $5 Xbox Gift card. You receive $5 on your Microsoft account. You do not receive a physical gift card.

Hi there.

Has this gift card already been redeemed or claimed?

Also, when you purchased the gift card, was the code already scratched off?

Hello,

Thanks for reaching out to the Xbox Forums. If you’re getting a message that your code has already been redeemed, make sure that you didn’t already redeem the code yourself, possibly under a different gamertag or Microsoft account. If you live in a household where others have access to your codes, check that it wasn’t redeemed by someone else.

How was the gift purchased? Was it digitally gifted through the Xbox, or was it purchased through a physical retailer?

What was gift? Can you confirm you don't see it when you check your order history at https://account.microsoft.com/orders ?

Additional Resources:

Troubleshoot gift card and code issues | Xbox Support

Regards,

Hayabusa