Persona 5 Royal keeps crashing on start, what can be done?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work we may need to uninstall and reinstall the game.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ady, are you playing on Pc, what would be your operating system, Win 10 or 11?

Have you checked if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

After this ry this procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

chkdsk

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

The system will ask you if you want to run CHKDSK after restarting the system, press S on your keyboard and then type "Exit" and restart the computer, it will scan in DOS mode.

Hello soldhissole,

We understand that you are having issues with Persona 5 Royal and is unable to play the game because of the crashes. We would like to let you know that there is a known issue about this game, and you might want to be updated by checking this link and look for Persona 5 Royal.

Link: Game Release Known Issues for October 2022 - Microsoft Community



For general SEGA support, please go here: https://support.sega.com/

If you are needing assistance with something else, please visit the official support page for Persona 5 here: https://support.sega.com/hc/en-us/sections/360002114338-Persona-5-Royal

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Diego, save is accessed through the app with your account logged into the PC, this may be some xbox app bug, try to check if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

After this, try the procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

chkdsk

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

Being in use the system will ask if the user wants to check the chosen drive after reboot. Just type S and restart the computer.

That happened to me, but an update to the game fixed it & now they appear normally. Check for an update.