Person

If you are angry over this, and you know it's because you don't use a mic, why not just use it? It's faster to communicate over the mic rather than through messages.

Yeah, they just route you back to the support page.

You have to have the parent account change it, if not you have to wait until your birthday hits 18. And right now, Xbox disabled this feature, you can read about it here and
check for updates. You can also check here for child account settings.

Hello TylerBlake1!

Due to COVID-19, some features have been disabled because more people are looking for social connection via gaming and Xbox is seeing record number across all services Xbox Game Pass, Xbox Live and Mixer. To streamline moderation
and to ensure everyone has the best experience when using Xbox services, these features have been disabled temporarily for the foreseeable future:

• Custom Gamer Picture
• Custom Club Pictures
• Custom Club Backgrounds

If you try and upload a custom picture you will see the error:

"Sorry, we can't upload your picture right now. Try again in a little while." I think it will remains at least until quarantine is gone.

Hope it helps, stay safe!

The link below will direct you to where you can get a number to customer support for the region you live in.

https://support.microsoft.com/en-us...-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2