Permanently suspended account

Discus and support Permanently suspended account in XBoX Accessibility to solve the problem; My account was stolen on September 18th, 2022. Since then, I've been contacting agents through Xbox agent chat. My case was escalated shortly after... Discussion in 'XBoX Accessibility' started by ganclaire, Oct 15, 2022.

  1. ganclaire
    ganclaire Guest

    Permanently suspended account


    My account was stolen on September 18th, 2022. Since then, I've been contacting agents through Xbox agent chat. My case was escalated shortly after that. Then, it was unsuccessful due to a lack of information so I asked for re-escalation and provided even more detailed information. Today, I contacted a different agent to ask about the progress and learned that my case is still open. However, I also learned that they can see my account is permanently suspended. I was told that a new case re-escalation regarding this account would be marked as duplicate since they already provided a case closure before. I have spent and invested money and time on the games under this account. IS there any way to get it back??

    :)
     
    ganclaire, Oct 15, 2022
    #1
  2. XanderG217 Win User

    I was permanently suspended for nudity/sexual content and I have a temporary console suspension on my new account.

    [mod removed]

    Well for this is the notification I got when I sign into my main account, if it's supposed to be permanently suspended shouldn't it say "this account is permanently suspended" instead of "this account is suspended"?
  3. XanderG217 Win User

    I was permanently suspended for nudity/sexual content and I have a temporary console suspension on my new account.

    The email said my account was suspended, didn't say permanently suspended
  4. Texas Harris Win User

    i guess i got ban for talking and chating

    My boyfriend got a permanent suspended said he was cheating and talking nasty to people and he wasn't its not right that they permanently suspended your account
  5. Ricardo Lechuga Win User

    Account Suspended

    If the account is suspended permanently, they can't reinstated
  6. XBF Ruben D Win User

    Signing my permaabanned account to my new Xbox one will also get my new Xbox banned?

    Hello there,

    Thank you for posting on Xbox Forums! just to clarify, Is your account Permanently suspended or is it your console that's permanently suspended or is it both? If your account is permanently suspended and you're trying to download it to another console,
    you won't be able to do so. However, if the account has no enforcement action on it and it's just the console that is permanently suspended, you should be able to download the profile to the new console without issue.

    If you have any other questions please feel free to reply back letting us know. Thank you for posting on Xbox Forums!
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Permanently suspended account

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