Permanently banned because of my brothers actions

Hello!

I'm a Independent Advisor. I will be glad to help you.

If the appeal was denied, unfortunately there is nothing else to do, no one has access to Enforcement's information, therefore, no one can place or remove a ban, the only way to remove it is through an appeal.

I am very sorry that you went through this situation.

Best regards.

My brother did the stupidest thing ever because he was trying to make money, he posted a group post on Xbox to sell followers and my Xbox series x got permanently banned and all the accounts on the console got permanently banned including me and my other brothers accounts, and we didn't do anything. I have had this account for the last 8 years and I can't even access my memories through my game clips and messages with friends and my appeal got denied, but I didn't do anything for my account to get permanently banned, please help

The only ones who deal with bans/suspensions are the enforcement team and the only way to reach them is through the case review process. That is the only way to reach the enforcement team to possibly have the account bans lifted. If you have already done that and your appeal was denied then that's it. You only get one appeal.

Ultimately you are responsible for whatever happens on your account in the end so if all you said in the case review is "my brother did it" then that never would have worked unfortunately.

As far as console bans go however, those are only given for the the worst or repeated offenses to the rules and arent given out lightly. As such console bans are not eligible for a case review and because of that there is no way to have a console ban lifted. Sounds like your brother owes you a new Xbox Series X because he had to have done something pretty bad to cause the enforcement team to ban the entire Xbox.

Sorry chief but your brother got you banned. You have to live with the consequences of his actions. Good news is that it could have been a permanent ban.

Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here.

This is because while most enforcement actions happen at the account level, Xbox might temporarily suspend or permanently ban Xbox consoles or other devices where repeated and egregious violations have occurred.

Was your brother banned before?

Suspension length can vary based on the severity of the situation and prior enforcement actions. So if you/your brother had prior suspensions, it may have added up to finally being a permanent ban.