People can't hear me

Discus and support People can't hear me in XBoX on Consoles to solve the problem; I bought the Afterglow ag9 prismatic headset. I can hear people perfectly and the game sound is working too but they can't hear me at all. I pushed the... Discussion in 'XBoX on Consoles' started by Birdoambirden, Mar 19, 2018.

  1. Birdoambirden
    Birdoambirden Guest

    People can't hear me


    I bought the Afterglow ag9 prismatic headset. I can hear people perfectly and the game sound is working too but they can't hear me at all. I pushed the nut button multiple times and searched in the settings but it doesn't work. On the right top it says that
    I am muted but I don't know why .

    Please help

    :)
     
    Birdoambirden, Mar 19, 2018
    #1
  2. TomarJr5274
    TomarJr5274 Guest
    Can't hear people

    I can't hear anyone but they can hear me my nat type is open privacy setting are good not muted sound on plus I can hear game sound but not people controller is fine headset is fine (I've tried two) I don't no what to do
     
    TomarJr5274, Mar 19, 2018
    #2
  3. XBF Leslie D
    XBF Leslie D Guest
    People can't hear me in xbox live parties

    Hi Jordan,

    I'm sorry to hear that is happening. With the information provided on the post, I can tell what the issue may be there. Having two routers causes to have a

    'Double NAT type'     which usually causes for the NAT to be Strict. Of course that isn't something we want, as this can cause issues with joining online multiplayer games, and parties.

    I would suggest to check this link out in regards to Double NAT: Double NAT Detected in Xbox One Network Settings

    If that doesn't seem to help I would suggest to do the steps here:
    'I need help with my Xbox One network connection'

    Let us know the results People can't hear me :)
     
    XBF Leslie D, Mar 19, 2018
    #3
  4. Birdoambirden
    Birdoambirden Guest

    People can't hear me

    But when I speak in the party it shows that I am speaking
     
    Birdoambirden, Mar 19, 2018
    #4
  5. XBF Steven R Win User

    People can't hear me!

    Hey there BugsyQuinones,

    Thanks for reaching out to the Forums for advice on how to hopefully get your headset to work as intended. I can totally understand how this could be pretty frustrating. I suggest trying the steps outlined in our support page entitled

    Troubleshoot the Xbox One Chat Headset    .

    When you get the chance, give that a shot and let us know how that helped.

    Thanks!
  6. Vinny #1 Win User

    People can't hear me!

    Is your mic enabled in the control's audio settings?
  7. AyeeJamesy Win User

    People can't hear me!

    Check your emails to see if you have been communication ban
  8. BugsyQuinones Win User

    People can't hear me!

    Checked. No communication ban
  9. Birdoambirden Win User

    People can't hear me

    But when I speak in the party it shows that I am speaking
Thema:

People can't hear me

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