Pending transactions on my Bank account

TravisMcGhie · Oct 24, 2020

So I recently bought Madden 21 cash from the Microsoft store on OCT 19th. I purchased 4 separate orders at 97$ 97$ 97$ and 19$. Now when i go and look at my bank account it took out the 310$ but it took out another 310$ and it says pending charges for
the 19th. Im just wondering why its been 4 days and i still have basically a double charge on my bank account. I just want to know when the pending charges are going to come back to my account.[mod removed- personal info]

:)

Ocelot Martin

Hello Travis.

Please, proceed with this problem here: https://support.microsoft.com/en-us/contact/virtual-agent/?flowId=smc-contactus&partnerId=smc&referrer=www.google.com

Please make sure you are signed in with your Microsoft Account. You will be chatting with the Microsoft support and they will help you out immediately!

Please let me know if the problem gets solved!

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XL Djm

The transaction in my bank account says it’s still pending. Would it be appropriate to wait a little longer as it’s just an issue of timing or should I call immediately.

antman303

Yeah, im going to the bank hopefully tommorow, I called the bank and they said to come in when the transactions are no longer pending, which should be tommorow.

Marty83-329FF135-FD4

It shows up in the transactions for my xbox account. The transaction is pending on my credit card statement, but i have purchased games and dlc etc and been able to play them while the transactions are pending before.

ngocphi

You dont you can give thwm the transaction number but thr bank wont do anything till they proccess it

For international transactions it does take time upto 90days

You will have to pay any pending charges as per your user aggreement with your bank

Pending transactions on my Bank account