Pending points still not credited

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. Please note that due to the large volume of deposits, your deposit will occur around the 15th, including up to a few days before
or after that date.

Hello wwDARK LEGACYxx,

Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Austrailian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the
time of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency. However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update
your Microsoft account to match your Xbox Live Rewards location.

Credits have to remain pending through 1 deposit cycle. So it would only deposit any credits that were pending before a certain point.

Hi Fash Fangers. The reason we received from our failed deposit is that your currency is not matching. This means your locale on Xbox is different from your Rewards locale. If you've changed this to have them matching, we will attempt to make another deposit
on April 12th. If you still do not receive a deposit then, we will be making a forced deposit at the end of the program. Thanks for your patience.

Why would you expect regular members of the forum to be able to sort out your points?

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Have you actually tried posting in the Xbox Rewards Support section of the forum? You know where the people who run the Rewards program will actually see your
posts.