Pending Deposits

Sych3 · Feb 6, 2017

Hi!

Looks like I had a problem with my account due to regional migration.

Support directed me through the steps to reset the account to my current region and told me to open a request to deposit the pending credits after the new "Joined date" has been set. (see support post here:

LINK)

Now my account has a new "join date", and I'd like to know if its possible to get my FREEdom Reward from Warframe (after getting 5 achievements).

I had 2k pending credits before, had spent quite some money on digital games and Free To Play titles. Just let me know which ones are possible to redeem after this "reset", please!

Thank you.

:)

XBLRewards8 · Feb 6, 2017

Deposit pending

Hello MarcosRM23,

We have confirmed your Rewards Account and Microsoft Account regions are now matching, and are transferring your pending Credit. You should see this shortly. Since you will be beneath 5000 Credits required for an automatically scheduled deposit, once these
Credits are transferred, you will have to request one via your MyRewards page.

MarcosRM23 · Feb 6, 2017

Deposit pending

I already registered again so that the program can detect my new region and wanted to know how to receive my deposit, because I had a deposit pending for 09/28/17 before leaving and re-registering, and I wonder if I can deposit my outstanding balance

I hope you can help me
Microsoft and Xbox.
Click to expand...

XBLRewards8 · Feb 6, 2017

Hello PsK Sych3,

We can confirm that your regions are now matching and have begun the Credit transfer process. Unfortunately, by closing out an account, you delete that Rewards Account, so we cannot recover your previously assigned Warframe Token. However, you will be able
to complete the offer again with this new account.

Since your consumable purchases were not made in your Rewards region, they were not eligible for Rewards, which is why your previous account was not Credited. Since you purchased enough for FREE pass from January, we will adjust your that offer into your
account, as well as a punch for FREEquent player, but keep in mind that you must make purchases in your Rewards account's regional currency (BRL) in order to qualify for Rewards going forward (You did not complete 1, 2 , FREE since you only purchased from
two different free to play titles). You should see the transferred Credits shortly, and you should see the adjustment for your consumable purchases by the end of next week.

XBLRewards8

Hello SMALLbutDead1y,

Since your Credits were placed as pending at the beginning of this month, they will be deposited in the end of month deposit cycle. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will
be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month.

XBLRewards8

Hello Assassin955,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credits were placed as pending on the 24th, they should be deposited in the mid-month deposit this month.

XBLRewards8

Hello SMALLbutDead1y,

Since your Credits were placed as pending at the beginning of this month, they will be deposited in the end of month deposit cycle. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will
be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month.

XBLRewards8

Hello NuclearDangerXD,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event was placed as pending on March 20th, it was not pending in time for the end of month deposit. It will be a part of the mid-April deposit (along with your two survey Credit events).

XBLRewards8

Hello Nacademi,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credits were placed as pending on the 16th, they will not be deposited until the December mid-month deposit cycle.

Pending Deposits