Pending Credits not appearing

Trasker-[xboxvenue] · Dec 24, 2016

Hi there,

I recently purchased an Xbox One S as I had seen the 30k points for purchasing. I had to register for the awards before purchase, I then purchased the console itself as the website did not specifically state there would be an issue.

To date I have yet to see these points to show as pending and the order was correctly placed against my account (and I have the machine). Can you confirm what has happened and if these points will be added?

:)

XBLRewards8 · Dec 24, 2016

Hi ive bought all x-men movies today no credits

Hello colicdinosaur,

We see these Credits are now appearing in your account. It looks like they were processed and shown as pending on the 26th. You do not receive Credits for previous films purchased before the offer.

twaig1690 · Dec 24, 2016

Points missing

I purchased £60 worth last month but they are not appearing in my pending in fact all I have pending is feb servey and march servey

XBLRewards3 · Dec 27, 2016

Hi Trasker. We've responded to your other post here:
http://forums.xbox.com/en-US/thread/9db950cd-3339-4b60-beeb-1da6a9317897. Credits will show as pending by the end of the week!

XBLRewards3

Hi Trasker. We've responded to your other post here:
http://forums.xbox.com/en-US/thread/9db950cd-3339-4b60-beeb-1da6a9317897. Credits will show as pending by the end of the week!

XBLRewards8

Hello Juyal

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending.

XBLRewards8

Hello MrBlu3Sky,

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending.

XBLRewards8

Hello Outwavy,

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending.

XBLRewards8

Hello XxMysterio37xX,

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending.

Pending Credits not appearing