PENDING 6500 REWARDS CREDITS

Hello handsomebog,

Your deposit is being prevented due to a mismatch between your UK Rewards Account region and your Czech Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of
registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency,
it cannot complete when your Microsoft Account is of a differing currency. However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
account to match your Xbox Live Rewards location.

Hello mdeneen99,

From the FAQ for the Simply Rewarding offer:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

Note that pending and deposited are two different Credit types. Pending Credits are undeposited, and are awaiting action to move to the deposited state. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits
pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, your deposit will not occur until the end of the month.

With the rewards program you can earn rewards credits for completing offers. All offers are listed on the Missions page of the Rewards site. Once you earn credits, they are added as pending to your rewards account. Credits are deposited into your Microsoft
account as currency by the following 15th or 30th of the month after you have at least 5,000 credits pending. If you have at least 1,000 pending (but less than 5,000) You can request a deposit and the credits will be deposited on the date listed on the site
at the time that you make the request.

Hello BJHodson,

From the FAQ for that offer:





When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

The Credits are pending in your account as of yesterday.

Hello,

From the FAQ:

When will I receive my Rewards Credits?



Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

We see that the Credits are currently pending in your account.