PC problems

Hi there,

We appreciate you reaching out to us with this issue. Can you tell us what model of monitor you're using for you PC? This sounds like your PC is pushing graphics that either your screen cannot display or the more likely scenario is that your graphics card
can't handle the graphics being generated on your PC. We recommend reaching out to your the hardware developers for information on this issue.

Maybe the problem is not the controller but the PC that you're playing with verified what problems the PC has to solve this.

Maybe your router is an issue or excessive network traffic.

Hi Susana V, my name is Vanessa, it's a pleasure to be able to help you.

There are several possible causes of this problem. Here are some things you can try:

Check your Wi-Fi settings. Make sure you have entered the correct password and that the security settings are correct.
Try changing your Wi-Fi channel. If there are many devices on the same channel, it can cause interference and connection problems.
You can find information on how to change your Wi-Fi channel in your router's manual or on the manufacturer's website.
Restart your router or modem. Sometimes, a restart can fix temporary connection problems.
Update your Wi-Fi card drivers. You can find the latest drivers for your Wi-Fi card on the website of your PC manufacturer.
If you are using a USB Wi-Fi adapter, try connecting it to a different USB port.
Sometimes, USB ports can interfere with the Wi-Fi signal.
A wired Internet connection is the best option for a stable and reliable connection. A Wi-Fi connection can be more convenient, but it can be less stable, especially if you are far from the router or if there are many devices connected to the same network.

If you are experiencing connection problems with your PC, I recommend trying connecting it to the router with an Ethernet cable.

An Ethernet cable provides a direct connection between your PC and the router, eliminating the possibility that the Wi-Fi signal will be affected by interference or distance.
Here are some additional tips that may help you troubleshoot the problem:

Make sure your PC is close to the router. The farther you are from the router, the weaker the Wi-Fi signal will be.
Avoid placing objects between your PC and the router. Large objects, such as appliances, can block the Wi-Fi signal.
If you are using a Wi-Fi extender, make sure it is placed in a central location. This will help the Wi-Fi signal reach all corners of your home.
To connect your PC to the router with an Ethernet cable, follow these steps:

Make sure you have an Ethernet cable that is compatible with your PC and your router. Ethernet cables come in different speeds and connector types. The type of cable you need will depend on the version of your network card and the version of your router.
Connect one end of the Ethernet cable to the Ethernet port on your PC.
Connect the other end of the Ethernet cable to an available Ethernet port on your router.
Turn on your PC and your router.
Once you have connected your PC to the router with an Ethernet cable, you should notice an improvement in the stability and speed of your Internet connection.

Credits:

Just to clarify, the links are in Spanish because the useful information I found to help you was in that language.

Part of the information I have given you was obtained from the following links.

https://www.highspeedinternet.com/e...=Ethernet vs WiFi o en,Fi es la opción ideal.

https://www.softzone.es/windows/como-se-hace/wifi-desconecta-windows-como-solucionar/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site
before you decide to download and install it.

If you have any questions, please do not hesitate to contact me again.

Sincerely,
Vanessa.

Hi,

To help you resolve the issue regarding audio on Xbox app, we recommend checking this

link and perform all the troubleshooting steps provided in the article.

Keep us posted.