PC Gamepass Download Error Code 0x87e0000f

JSA_2 · Oct 27, 2023

a
Hello! Whenever I try and install Halo Infinite and ONLY Halo Infinite it gives me the Network Error Code (0x87e0000f). I tried downloading other games and it works perfectly fine, its only on Halo from what I see. I have also done everything below but just want to make sure I'm not missing anything.

Resetting the App and Repairing the Xbox App.

Resetting my Modem and Router

Restarting and Updating the Drivers on my Computer

And making sure I have enough Storage (2.7TB left on the drive)

I have gone through it all I think but if there is anything I have missed please let me know.

My Components and OS are as Follows.

Microsoft Windows 11 Pro

13th Gen Intel(R) Core (TM) i9-13900K, 3000 MHz, 24 Core(s), 32 Logical Processor(s)

ROG MAXIMUS Z790 HERO Motherboard

128 GB of Corsair Dominator DDR5 Ram

NVIDIA GeForce RTX 4090

2 Gigabit Ethernet (For networking's sake)
(Everything is Liquid Cooled Too just in case if that has to do with something, but I doubt it.)

And I'm pretty sure that covers everything. If you have any solutions, please let me know and it will be greatly appreciated.

:)

CarTzy

Hello JSA_2,

Good to know that it is working now and thank you for sharing the method you perform to fix issue. This will be helpful with the rest of the community member who may encounter this type of issue.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

JSA_2

I figured it out, was an error with the Xbox app, had an agent remote in and had to resort to installing the app on the Microsoft Store. Thank you so much though!

CarTzy

Hello JSA_2,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble installing Halo Infinite. Some questions that might help us identify the problem are:

- Have you checked your network settings and speed? Are you using a wired or wireless connection?

- Have you tried installing the game on a different drive or device?

- Do you have any antivirus or firewall software that might be blocking the installation?

In the meantime, you can download the Gaming Services Repair Tool from the link below and run it:

Gaming Services Repair Tool for PC (Beta) | Xbox Support

If issue persists, perform the troubleshooting here: Troubleshoot issues with the Xbox app for Windows | Xbox Support

After following the installation troubleshooting steps and still being unable to install the game, try to create a new user and login to it. Try to see if you can download the game using a different user profile. To create a new user profile, follow the guide below.

Create a local user or administrator account in Windows - Microsoft Support

You may also try to install the game on a different drive and see how it performs.

I hope this helps. Please let me know if you have any other questions or concerns. I appreciate your cooperation and understanding. Have a great day!

IUBrandonUl

How do I fix error code 0x87e0000f?

If you encounter Xbox One error code 0x87e0000f when trying to download an Xbox One game or app, it may be caused by an outdated console.

Go to Settings, and then select All Settings.
Go to System.
Select Console info & updates.
Select Update console.

DLL_189

Pinging you so you get notified with my solution.

PC Gamepass Download Error Code 0x87e0000f