PC Game Pass keeps disconnecting

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Ram, normally this symptom just means a network instability. Lets test

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

Do you have antivirus, vpn or firewall?

If so, disable them and see if the error persists.

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on Run as Administrator option;

Then run the commands below, press Enter at the end of each line ok? :

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

1.On the desktop, simultaneously press Windows + R keys to open Run;

2. In run, type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if prompted) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes of the presented files and click Clean System Files.

5. After cleaning, check the unchecked checkboxes again and click OK>Delete Files.

I remain at your disposal if you have any further questions.

So you just need to configure your internet devices now.

They are unconfigured, so have access restrictions, causing these errors.

If you do not have knowledge, I advise you to contact the ISP that they will do for you

set a fixed ip for the console/PC, open the ports described below, disable and enable the UPnP function and disable the modem firewall, if you have a modem and a router the process has to be done on both devices.

Put console/PC IP in DMZ zone.

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

You can ask ISP(Internet Service Provider) for help

I could not sign in on the companion app on computer, as it says I am offline. I had turned firewall off but no changes. Then I proceed to do both CMD and Disk Cleanups. However the ones I have tried to play still says I am offline when the verification comes up. However, weirdly both Shredders and Umurangi Generation started just fine. I have been trying to play Omori, Metal: Hellsinger, Chivarly 2 and Chorus and in those I still have problems.

Keep in mind that Game Pass is designed for consoles. There is no Game Pass for PC. The only games you will be able to play on PC are Play Anywhere games. The majority of the collection is playable only on consoles.

I'm playing on a PC, this isn't a Forza issue, it's a Windows/Firmware/Compatibility issue, the controller disconnects even if i'm not in any games.
A lot of people have this issues on PC, for some it works fine in some games, and in others it keeps getting disconnected, and for most it just disconnects regardless of game or not.

It's been an issue since Xbox One controllers, and day Series X