(PC) Cannot log into Xbox Live on Xbox app

I cannot log on to xbox live on my pc

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today MOURNBLADE1969

Is this happening on Windows 10 or 11 mate?

Also, which troubleshooting steps you have done so far to fix this?

In that way I can advise you different things.

In the meantime try this:

Press Windows button and type Services

On Services App from the list of results, press right-click and run it as administrator

Scroll to the bottom and find the following services:

IP Helper

Xbox Live Auth Manager

Xbox Live Game Save

Xbox Live Networking Service

Gaming Services

And do this with each of the services listed above:

Right-click over the service and select Properties.

Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)

If the service isn’t started, click Start to start the services

Restart your PC and give it a new try

That should do the trick

"1. Open the Xbox app on your PC.

2. Click on the "Game DVR" tab.

3. Click on the "On Xbox Live" tab.

4. Select the "See all" option to view all your captures.

5. If you still cannot see your captures, try refreshing the page or logging out and logging back in to your account."

Xbox app is open on my PC, signed in with the only account I use on both PC and Xbox, and no where do I see a "game dvr" tab...

You can but with only one pc

You would have to.be logged into the xbox gamepass app with your account this means you cannot use it on your console.nor another pc as you can only be logged into your account at one device

Hi SimplexPL,

There are several reasons as to why you can't sign in to your Xbox account using the Xbox app on Windows 10. In some cases, this could be due to a corrupted profile that is currently associated with the app. Can you tell us if this is the first time that
you're trying to set up your Xbox account on the Xbox app? If not, may I know if you recently changed your account password?

If you recently changed your account password, it is important that you update it on the Xbox app by removing the account. To do that, I suggest that you perform the following steps:

1. Press the Windows key on your keyboard, and then click the Settings icon.
2. Select System, and then select Apps & features.
3. Locate the Xbox app, and then click on Advanced options.
4. Click Reset.
5. Restart your computer for the changes to take effect.

Once done, launch the Xbox app and try to sign in your account again.

Let us know if that works for you.