PayPal account charge

Alecia Sankey · Jun 9, 2023

Hello, I have a charge from Microsoft on my PayPal account for $21.35 for Grand Theft Auto.

I did not purchase anything from Microsoft and I do I am not a gamer so I do not understand why there is a charge on my account.

:)

NikkiBeckman

sometimes paypal takes a couple days to clear the charge and you have to log in to the paypal account and "ok" the charge sometimes too

Alecia Sankey1

No, it's on my PayPal account.

OpticRJames

Hi, Alecia. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

I'm really sorry to hear that you encountered an unauthorized charge. Are you seeing it on your account's order history from this link? https://account.microsoft.com/billing/orders.

If you see it there, please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....

Miguel Molina O

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

You can try to request a refund by signing in to https://account.microsoft.com/billing/orders and then copy the order number.

simply go to the refund webform link here:

https://support.xbox.com/forms/request-a-refund

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Ice DjKilla

Try adding it to a PayPal account as a debit/credit card. Then link a PayPal account to your xbox, and purchase.

Essentially PayPal would just be the "middle man", in charge of exchanging the transaction.

PayPal account charge