payments being taken from a paypal acc no longer linked!

Discus and support payments being taken from a paypal acc no longer linked! in XBoX on Consoles to solve the problem; So I set up my childs xbox again yesterday after a few months of it being offline. I removed all payment options (namely my paypal acc) but this... Discussion in 'XBoX on Consoles' started by DefterManager, Jan 4, 2014.

  1. DefterManager
    DefterManager Guest

    payments being taken from a paypal acc no longer linked!


    So I set up my childs xbox again yesterday after a few months of it being offline. I removed all payment options (namely my paypal acc) but this afternoon I have received 3 notifications from paypal saying my son has bought games etc. I have just again checked
    the account online, and it says there are no payment options linked to acc so how has this happened? ?

    :)
     
    DefterManager, Jan 4, 2014
    #1
  2. Xx529BlAcKbOyxX
    Xx529BlAcKbOyxX Guest
    I can't access my prepaid card balance on the website.

    It should be able to acces your prepaid card as long as you have some other payment option which is the paypal but you have to have PayPal with your credit card. Then you can buy a prepaid card an use it other wise called a currency card
     
    Xx529BlAcKbOyxX, Jan 4, 2014
    #2
  3. danz1985
    danz1985 Guest
    15% Discount Code for Game.co.uk in here!

    They've told me it didn't go through as paypal payment failed and they can't tell me why. Yet paypal has taken the money from me.
    Looked in my Paypal status and it has definitely been sent but they haven't accepted it at their end.
     
    danz1985, Jan 4, 2014
    #3
  4. x EeMBe x Win User

    Payment taken from PayPal account.

    I would assume that PayPal debited whatever payment instrument you were using whether that be credit card or bank account. You could dispute the charge with your financial institution and make sure you change you PayPal password to prevent this
    happening again. Basically someone else has linked your PayPal account to their Microsoft account. Changing the password will prevent them from doing it again.
    Disputing the charge with paypalp/cc/bank is a surefire way to get banned forever. This has to be settled with Microsoft or OP gets his account banned.
  5. Wishcatcher Win User

    Payment taken from PayPal account.

    Hi,

    Check your account here > https://account.microsoft.com/billing/orders/

    If you see a Paypal transaction its meaning you have an autorenewal on your account (you can cancel it if you dont want it anymore).

    If you dont see any transaction, somebody use your paypal account so make a compliant to Paypal...

    Regards
  6. steeledwand7664 Win User

    Payment taken from PayPal account.

    If you sign into your PayPal and click on any of the Microsoft (MS) charges Then click on manage MS corporation payments this will bring up a page that has a billing ID on it should be a long alpha numeric sequence that begins with B- if you get back in
    contact with xbox support if they did not look up the possible accounts with this billing ID attached to it already they and PayPal is still a payment option on that MS account then they should be able to look up any account that has the paypal account attached
    to it.
  7. Puppy Fujo Win User

    Payment taken from PayPal account.

    I would assume that PayPal debited whatever payment instrument you were using whether that be credit card or bank account. You could dispute the charge with your financial institution and make sure you change you PayPal password to prevent this happening
    again. Basically someone else has linked your PayPal account to their Microsoft account. Changing the password will prevent them from doing it again.
  8. Puppy Fujo Win User

    Payment taken from PayPal account.

    She has already spoken to both PayPal and Microsoft.
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payments being taken from a paypal acc no longer linked!

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