Payment issue.

Discus and support Payment issue. in XBoX on Consoles to solve the problem; I pre-ordered shadow of war but it said that it was cancelled, Eventhough i payed everything. Why was it cancelled? 9dc1a7c9-3238-43ef-8bc7-a5b01da96fbe Discussion in 'XBoX on Consoles' started by RunicSix, Oct 9, 2017.

  1. RunicSix
    RunicSix Guest

    Payment issue.


    I pre-ordered shadow of war but it said that it was cancelled, Eventhough i payed everything. Why was it cancelled?

    :)
     
    RunicSix, Oct 9, 2017
    #1
  2. MerlinKM
    MerlinKM Guest
    Disputing charges?

    Always attempt to resolve with the merchant before issuing a dispute or stop payment with your bank.
     
    MerlinKM, Oct 9, 2017
    #2
  3. DanRyder87
    DanRyder87 Guest
    Fallout 4 pip-boy edition how many are out there?

    That would mean a ton to me mate. And yeah its Xbox one.

    Only issue is payment. I'm more than happy to pay of course. But with us being total strangers sending a payment to you first is kind of dangerous hahaha.
     
    DanRyder87, Oct 9, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Payment issue.

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Oct 9, 2017
    #4
  5. Pleshek Win User

    Payment issues

    For more info my card is shown in settings on console and works for xone games but not for backward compatibility games.
  6. MoeZArts Win User

    Payment issue

    Hi TheRookie312,

    Here is the list of acceptable payment methods, you can find more information here on how to change your payment method. Go to and Select Change the way you pay then follow the instructions.

    https://beta.support.xbox.com/help/...es/manage-payment-options-and-billing-address

    • Credit cards, including prepaid credit cards
    • Debit cards (not available in all regions)
    • PayPal (not available in all regions)
    • Mobile operator billing (not available in all regions)
    • Direct debit (Germany only)
  7. onyxishere Win User

    Payment issue

    Sorry but you are limited to currency (cards can be purchased in a store), credit card (Visa or Mastercard) or paypal which can be set up through your bank account.

    Any other billing issues should be taken up through phone support. 1-800-469-9269 in North America or click the link to arrange a call back. support.xbox.com/contact-us
  8. Anghellic Karma Win User

    Payment Issues

    It would be best to contact Microsoft Support directly, rather than post your issue on a community forum. It would probably lead to quicker resolution of the issue as well!
  9. steeledwand7664 Win User

    Payment Issues

    Another question is this a regular bank debit/credit card or is this one of those prepaid like visa cards that you can purchase from a store?
Thema:

Payment issue.

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