Payment Information

Discus and support Payment Information in XBoX Rewards & Social to solve the problem; Good afternoon. I changed the payment information for the USA region. Could you please check if this is all correct? And how long will it take to... Discussion in 'XBoX Rewards & Social' started by VINICIUSsatan, Jan 11, 2017.

  1. VINICIUSsatan
    VINICIUSsatan Guest

    Payment Information


    Good afternoon.

    I changed the payment information for the USA region.

    Could you please check if this is all correct?

    And how long will it take to upgrade?

    Thank you very much for your attention.

    :)
     
    VINICIUSsatan, Jan 11, 2017
    #1
  2. RedNekPrincessJ
    RedNekPrincessJ Guest
    Payment information

    I keep trying to upgrade to XBox Gold membership and it says my credit card information is not correct and it wont verify me then when I tried to use paypal it wont take it either. I have tried to enter three different credit cards and it wont accept any
    of them. Any reason this would happen or any suggestions?
     
    RedNekPrincessJ, Jan 11, 2017
    #2
  3. Miss Portia
    Miss Portia Guest
    Payment information

    Hello! Is this on a new account, or have you had an Xbox Gold membership before?
     
    Miss Portia, Jan 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Payment Information

    Hello VINICIUSsatan,

    We still see that your account is set to the Brazilian region. However, changes to information can take up to 96 hours to appear. You can also see what region we currently have for your Microsoft Account at the bottom of the MyRewards page. You should see
    this region change to the US after 96 hours.
     
    XBLRewards8, Jan 12, 2017
    #4
  5. Miss Portia Win User

    Payment information

    Hello! Is this on a new account, or have you had an Xbox Gold membership before?
  6. XBLRewards8 Win User

    Payment Information

    Hello VINICIUSsatan,

    We still see that your account is set to the Brazilian region. However, changes to information can take up to 96 hours to appear. You can also see what region we currently have for your Microsoft Account at the bottom of the MyRewards page. You should see
    this region change to the US after 96 hours.
  7. TiLoBrown Win User

    Update Payment Information

    Thanks, but thats not helping. Thats pretty much how my runaround starts
  8. Miss Ermine Win User

    Update Payment Information

    Hey there TiLo! The page you want will be
    Http://commerce.microsoft.com     and then to head to Manage Payment. As that's the main billing website it shouldn't be doing any reditects to Zune pages. If that is still redirecting you then we have something more funky than just a billing issue going on.
    Can you let us know exactly where it's directing you to? We'll figure it out!
  9. Misses Quinzel Win User

    updating my payment information

    Hey there, Madness. This thread is a bit old. If after contacting support you're still running into issues, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual support
    that works best on the forums. :)
Thema:

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