Payment drawn even though i canceled it 3 times The only this i want is is the PC beta

Discus and support Payment drawn even though i canceled it 3 times The only this i want is is the PC beta in XBoX Sales and Promo to solve the problem; So where to begin, i dont play my Xbox anyone, i canceled subscribtion at least Three times, it keeps coming back. I only what the XBOX PC BETA. So i... Discussion in 'XBoX Sales and Promo' started by RobinBråthen_912, Nov 19, 2019.

  1. Payment drawn even though i canceled it 3 times The only this i want is is the PC beta


    So where to begin, i dont play my Xbox anyone, i canceled subscribtion at least Three times, it keeps coming back.

    I only what the XBOX PC BETA. So i saw that i got Another opportunity to pay about 1€ for one month, it bought it immiditialy. And microsoft took to Money from my account. Now it says i have to pay for the old ultimate pass, which i canceled 3 times. Something
    is really wrong and its not on my side.

    What should i do? i cant pay for something i canceled months ago. And also you took Money from my account for the XBOX PC BETA. I need this solved. i find it very strange, almost that you are trying to force me to pay the ultimate.

    Please solve this is issue as soon as possible theres a lot of games on the XBOX PC BETA i want to play right now.

    I dont Think i should be treated this way with late payments for something i canceleled. And you charged me 1€ for the XBOX PC BETA so its only fair that i get that month, im certainly not gonna cancle this fine service,

    So is there any way we could come to un understanding? Cancel a subscribtion 3 times should be enough. I worked in IT for 10 years so i know these things can happen.

    Im not angry, just a Little frustrated, i havent got much time to play between two jobs.

    Regards Robin Bråthem

    :)
     
    RobinBråthen_912, Nov 19, 2019
    #1
  2. XBF Leo G Win User

    Payment drawn even though i canceled it 3 times The only this i want is is the PC beta

    Hello Robin,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you referring to purchasing the

    Xbox Game Pass for PC
    ? Did you receive the message to pay for the Xbox Game Pass Ultimate subscription before or after you purchased Xbox Game Pass for PC? Did you use a payment instrument to purchase Xbox Game Pass for PC or digital currency? Be sure to
    let us know the results!
  3. Kinectimal Win User

    Is there a such thing as a Beta any more?

    The only beta that even mattered to me was the Far Cry 3 beta.. There is no Far Cry 3 beta, though. It was cancelled. Ubisoft gave all of us, who were supposed to get access the beta, codes for Ghost Recon Future Soldier DLC. Seriously, Ubisoft? You think
    some crappy DLC code for a game I don't even have anymore is going to make things square?
  4. A Foam Football Win User

    Who's going back to Karkland?

    1. I wasn't dumb enough to cancel a preorder based on a beta, so I get it for free.

    -

    2. They're all new maps to me.

    -

    3. Even though it's irrelevant, I would pay for these maps 4 times over before I buy any MW3 map packs.
  5. Georges C. Win User

    Reoccurring payment even though I cancelled years ago

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Camkinakin, by your description it seems to me that may have some other account with your card added and with an active subscription, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, we can not specify the actual reason or accurately check this issue of the amount charged.

    To effectively clarify this issue, it is necessary that you contact Microsoft support directly, because only they can explain the reason for this increase in more detail.

    To do so go to the link below:

    https://support.xbox.com/en-us/contact-us
  6. williambailey5 Win User

    Can you help me with billing and subscriptions?

    I'm tired of Microsoft not allowing you to cancel automatic billing from the xbox, I always go to my PC to cancel the autobilling as soon as I buy gold or gamepass, I bought Ultimate with an offer and inmediatly went to cancel the automatic billing to my
    PC, it didn't matter because just now I got a message saying that I owe a FULL 3 month payment for Ultimate, that doesn't make sense, I told my friends about it and another friend checked his account just in case and oh suprise, automatic billing was turned
    on, even though we ALWAYS turn it off and we don't get an option to always cancel the billing for future purchases.

    Please, help, if I can't get any solution for this theft I will most likely search for legal advise, I dont want Microsoft to do what they want with my card info and money, especially the fact that they won't allow me to delete my card from the payment that
    I DON'T OWE.
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Payment drawn even though i canceled it 3 times The only this i want is is the PC beta

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