Payement et facturations (Payment and billing)

Discus and support Payement et facturations (Payment and billing) in XBoX Games and Apps to solve the problem; salut, aujourd’hui j’ai acheter une carte xbox de 15$ pour m’abonner pour 1 mois de xbox live mais sa fonctionne pas car ca dit que je n’est effectuer... Discussion in 'XBoX Games and Apps' started by samba109, Mar 25, 2019.

  1. samba109
    samba109 Guest

    Payement et facturations (Payment and billing)


    salut, aujourd’hui j’ai acheter une carte xbox de 15$ pour m’abonner pour 1 mois de xbox live mais sa fonctionne pas car ca dit que je n’est effectuer le payement du mois passer alors que j’ai acheter une carte de 15$ pour un mois de plus mon solde est de
    16,40$ . Pourquoi je ne peux pas avoir mon abonnement mais si jai assez d argent

    Translation:

    Hi, today I buy a xbox card of $ 15 to subscribe for 1 month of xbox live but it does not work because it says that I do not make the payment of the month go by while I buy a
    $ 15 card for one more month my balance is $ 16.40. Why can not I get my subscription but if I have enough money

    :)
     
    samba109, Mar 25, 2019
    #1
  2. XBF Javier R Win User

    Payement et facturations (Payment and billing)

    Hello Samba,

    Only support agent will be able to help with this. We on the forums don't have the tools to help with this.
    When you go to Contact Usto request a callback, follow these steps:



    • Step 1 ----Select Xbox One
    • Step 2 ----Select See other options
    • Step 3 ----Select topic
    • Step 4 ----Select "Show contact options"
    • Step 5 ----Select request a call from support

    Once they call, explain the issue and they will be able to help you.



    I hope this information helps.
  3. NIKKO69LYONNAIS Win User

    Abonnement Game Pass Ultimate [Game Pass Ultimate Subscription]

    Tu dois disposer d'une adresse de facturation et d'un moyen de paiement en cours de validité correspondant aux paramètres régionaux.

    Il peut aussi être utile de consulter : Mettre jour votre adresse
    de facturation et vos options de paiement

    Je sais aussi qu'il y a eu un dysfonctionnement du service Xbox Live aujourd'hui qui est maintenant résolu, as-tu réessayé depuis?

    [Translation-You must have a billing address and a valid payment method that corresponds to the regional parameters.

    It may also be helpful to check: Update your billing address and payment options

    I also know that there was a malfunction of the Xbox Live service today that is now resolved, have you tried again since?
    ]
  4. XBF Paul M Win User

    Achat et Facturation [Purchase and Billing]

    Hiya, Comte!

    Paul from Xbox Forums Team here to assist with the situation, It sounds like you bought the game Deus Ex: Mankind Digital Deluxe Edition but currently unable to play the game or install it. The best possible solution to get this issue resolved is to contact

    Microsoft Support     and have them assist you with this issue.

    Happy Gaming!

    Paul Xbox Forums!
  5. Wishcatcher Win User

    Can't get back my Xbox live account on 360

  6. XBF Ezra G Win User

    Facturation[Billing]

    Hello WyattHachon,

    Thank you for your post. I understand you are experiencing an issue turning off recurring billing for a recent subscription you redeemed a code for. Please visit the following article:

    Turn off recurring billing for an Xbox subscription    .

    I hope this helps!
Thema:

Payement et facturations (Payment and billing)

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