Payed for a game an error popped up however I was charged

Discus and support Payed for a game an error popped up however I was charged in XBoX Accessibility to solve the problem; I was charged for cyber punk but I didn’t get the game… 583ff917-a884-49e3-8091-73143ac365ad Discussion in 'XBoX Accessibility' started by SibuMaxhita, Dec 6, 2021.

  1. SibuMaxhita
    SibuMaxhita Guest

    Payed for a game an error popped up however I was charged


    I was charged for cyber punk but I didn’t get the game…

    :)
     
    SibuMaxhita, Dec 6, 2021
    #1
  2. Francia J. Win User

    Payed for a game an error popped up however I was charged

    I apologize but there is no email available.

    But all successful transactions will be added to our order history in real-time which will be our proof.
  3. SibuMaxhita Win User

    Payed for a game an error popped up however I was charged

    Do you perhaps have an email address I can reach out to?
  4. SibuMaxhita Win User

    Payed for a game an error popped up however I was charged

    In this case I don’t have transaction in my order history, but they debited my bank account, who do I than contact?
  5. Francia J. Win User

    Payed for a game an error popped up however I was charged

    Thank you for the update! If it’s not showing on your order history it means that the transaction is not successful, you can send them a screenshot for their reference.
  6. SibuMaxhita Win User

    Payed for a game an error popped up however I was charged

    I’ve disputed the issue with my bank, however they advise to first talk to the vendor.

    It’s not listed there on orders either.
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Payed for a game an error popped up however I was charged

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