Pay to change Xbox live gamertag, in unsupported region

Discus and support Pay to change Xbox live gamertag, in unsupported region in XBoX Accessibility to solve the problem; I have used up the chance to change Xbox live gamertag for free, now I would like to change it again by paying. But the problem is that my Microsoft... Discussion in 'XBoX Accessibility' started by EddieChung, Nov 7, 2020.

  1. EddieChung
    EddieChung Guest

    Pay to change Xbox live gamertag, in unsupported region


    I have used up the chance to change Xbox live gamertag for free, now I would like to change it again by paying.

    But the problem is that my Microsoft account is Malaysia, my Xbox live account is set to Singapore (since it's closest to Malaysia). So when I was asked for the payment, I was unable to do so since I only have Malaysia credit cards and so forth.

    Yeah I know, my current gamertag is not terrible, but it's not my favourite. So I kindly ask if anyone has any idea how am I going to change my gamertag. I have tried searching the web, tried Xbox support and Microsoft support, still no solution.

    And do note that I don't have Xbox console, I set everything using the browser, on Windows 10 pc.

    :)
     
    EddieChung, Nov 7, 2020
    #1
  2. choppyseize Win User

    Xbox live

    Hello

    Do you live in an unsupported region or have you made any account changes recently?
  3. Slimy enderman 3YT Win User

    How do I buy a game in an unsupported region?

    I can't really change my payment address and i live in an unsupported region that doesn't show up when i change my xbox region. I live in Malaysia and i changed my vpn, my store region to Singapore yet i can't do anything since I don't have a billing address in Singapore
  4. superlullo Win User

    Xbox launch countries reduced from 24 to 13

    Addional info please read the following
    www.vg247.com/.../xbox-one-games-are-not-region-locked-microsoft-clarifies-import-stance
    my conclusios:

    -you cannot link the xbox one to your live gamertag to use the marketplace, when this is linked to a billing address of an unsupported region. Strangely microsoft has detatched the currency, not the billing address. So you can pay in euros and set the locale
    to a supported country, but you cannot use the billing connected to your live account...??

    -you can only buy games online or shops of supported countries, sounds like a kind of region locking...nice for all those shops in unsupported countries

    -you can only use currency of a supported countries

    -in some cases (apps etc) your ip address will be used, possibly causing blocking, when you are in an unsupported country

    - transaction in the marketplace require a Live account, and again a problem when this is attached to a billing address

    -support is all based on the country of your oive account, so forget support in an unsupported country...

    -video and music cannot be bought by credit card that is billed in an unsupported country

    -smart glass uses the location set in the device where it is installed, NICE..no smart glass support in unsupported countries!

    Microsoft, why the hell did you block locale based payment like a credit card?? How do you advise users outside supported countries to use their gamertag, when it is connected to a live account and so to a billing address?? What about payment like pay pal?
    Sounds all extremely stupid and big brother like to me..
  5. ngocphi Win User

    Still Can't Change xbox live account region

    What region did you change to an unsupported region if so that would be the warnings you got when using the tool

    You aren't supposed to use it to migrate to an unsupported region
  6. WPAK Win User

    Insane refunds policy

    Hi there,

    The problem is that xbox live isn't supported in Malaysia and if you migrate an account to an unsupported region any in that region unsupported features likely not work anymore like mentioned here:

    support.xbox.com/.../change-region


    The charging for xbox live gold when it isn't available does seem strange and I do advise contacting Xbox Support again for that issue. Xbox Support are the only ones capable of handling refund requests, nobody can help here in the forums.

    Regarding the level 1 which is shown on your gamercard in the forums, this isn't your xbox live gold tenure, but it is the level you have in the forums which is a different thing.
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Pay to change Xbox live gamertag, in unsupported region

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