Patch needed: Can play dvds/digital games but not xbox one game discs

Discus and support Patch needed: Can play dvds/digital games but not xbox one game discs in XBoX Sales and Promo to solve the problem; Ever since the update I got from the preview program on thursday I can no longer play physical xbox one discs on my xbox, it just says I dont own them.... Discussion in 'XBoX Sales and Promo' started by Alyssa295, Jul 1, 2016.

  1. Alyssa295
    Alyssa295 Guest

    Patch needed: Can play dvds/digital games but not xbox one game discs


    Ever since the update I got from the preview program on thursday I can no longer play physical xbox one discs on my xbox, it just says I dont own them. I just played a dvd so I know its not the disc drive. I need a patch to fix this

    :)
     
    Alyssa295, Jul 1, 2016
    #1
  2. Daft Badger
    Daft Badger Guest
    Buying games abroad

    The xbox one is not region locked when it comes down to physical copies of games.

    It's only some digital content that is region locked & dvd/Blu-ray discs.

    The only games that may not play are disc games bought in China but that's a bit of a detour from Spain.
     
    Daft Badger, Jul 1, 2016
    #2
  3. JoshAguilar
    JoshAguilar Guest
    Xbox One doesn't play DVDs but will play Blu-rays. Anyone else have this problem?

    The strangest thing. My OG Xbox One will play Blu-ray discs just fine. I've watched plenty of Blu-ray movies on it plus I've played many of my Xbox One games on it too (witch are on Blu-ray discs too). Unfortunately when it comes to DVDs, the One won't play
    them. Usually I wouldn't give a thought about it because I no longer have any DVDs and have no need to watch a DVD movie but the fact is that I cant access any of my Xbox 360 games either because those are on DVDs. Kind of strange and I'm hoping I can get
    a fix because I have allot of 360 games on discs that I can't play because of this problem. Any help would be greatly appreciated.

    TL;DR: Xbox One will play media on Blu-ray discs (Xbox One games/Movies) but won't even read DVDs (Xbox 360 games) witch means I can't play any BC games.
     
    JoshAguilar, Jul 1, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Patch needed: Can play dvds/digital games but not xbox one game discs

    For all issues with the preview program, you need to post in the preview program forums.

    forums.xbox.com/.../default.aspx     If you get "group not found" post back here and support will get you in.
     
    Smwutches, Jul 1, 2016
    #4
  5. Smwutches Win User

    Patch needed: Can play dvds/digital games but not xbox one game discs

    For all issues with the preview program, you need to post in the preview program forums.

    forums.xbox.com/.../default.aspx     If you get "group not found" post back here and support will get you in.
  6. Obsessive Power Win User

    Xbox One S Won't Ask to Update Xbox 360 Discs that I insert

    Hi,

    Can you confirm if your console can read DVD discs?

    Xbox 360 games are on DVD and Xbox One games are on Blu-Ray. The Xbox One's Blu-ray drive has a separate laser to read DVD's, if it has malfunctioned, Xbox 360 games can't be read and the digital download for BC games won't start.

    To test this out, try playing a DVD movie disc. In all likelihood these films won't play and that will confirm drive malfunction. If this is the case you'll need your console repaired/replaced.
  7. DarylBlasi Win User

    Xbox One S Won't Ask to Update Xbox 360 Discs that I insert

    Hi,

    Can you confirm if your console can read DVD discs?

    Xbox 360 games are on DVD and Xbox One games are on Blu-Ray. The Xbox One's Blu-ray drive has a separate laser to read DVD's, if it has malfunctioned, Xbox 360 games can't be read and the digital download for BC games won't start.

    To test this out, try playing a DVD movie disc. In all likelihood these films won't play and that will confirm drive malfunction. If this is the case you'll need your console repaired/replaced.
    This may be the problem. DVDs aren’t working in the drive. I will see if this can be fixed or if I need to replace the system.
  8. blueamcat Win User

    Xbox 360 games not working on Xbox One S

    Hi Hank! Are they digital or disc games? If disc, does the Xbox One play other DVDs okay? If not, it could be a problem with your disc drive. :/
  9. Obsessive Power Win User

    Backwards compatible 360 game disc issue

    Hi,

    Check if your Xbox One can play standard DVD movie discs (Not Blu-ray discs). Xbox 360 game discs use DVD disc media. If your console can not read DVD discs, then it has a hardware fault.
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Patch needed: Can play dvds/digital games but not xbox one game discs

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