Past Dues and Account Suspension

Discus and support Past Dues and Account Suspension in XboX Insiders to solve the problem; I am dismayed that MS holds its supporters at ransom with this ridiculous 'past dues' nonsense. Customers must pay their subscription at their own... Discussion in 'XboX Insiders' started by /u/Karlose_007, May 24, 2020.

  1. Past Dues and Account Suspension


    I am dismayed that MS holds its supporters at ransom with this ridiculous 'past dues' nonsense. Customers must pay their subscription at their own comfort instead of waiting for MS time cycle. If you opt not to pay for a single month then you cannot make any payments until your dues are cleared. Correct me if am wrong, doesn't MS cut your sub immediately it runs out? If you've cut my sub then how am I still owning you?

    Please lets raise and have MS do the right thing by making payments for subscriptions be it Xbox Live, Game Pass etc plain simple!

    submitted by /u/Karlose_007
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    /u/Karlose_007, May 24, 2020
    #1
  2. ngocphi Win User

    Cancelling a past due subscription

    you must pay the past due balance in order to cancel.and cancellation depends on what type of account if month to month there is no refunds

    However should be noted in suspension your are 20days into the past due amount

    This has to be taken up with support

    Chat or phone

    If they already said no then you have to pay the past due balance to gain access to your account again
  3. reforc3 Win User

    my suspension past due

    Hi, to review your case you need to request a review at https://enforcement.xbox.com/

    In this forum you will not get an answer from the Enforcement team about your suspension.
  4. steeledwand7664 Win User

    I still cant comunicate with others

    Is it still giving you the message that due to your past behavior your account is suspended?

    Have you checked to see if there is a new suspension by signing into your account at enforcement.xbox.com
  5. CIDkidzPILLZ Win User

    I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean?

  6. Smwutches Win User

    Redeeming Xbox gift card

    If you have a past due suspension, you'll have to pay that with a credit card or Paypal before you can use the funds in your account to purchase a new subscription.
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Past Dues and Account Suspension

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