Past chapter of past present future not giving credit

Discus and support Past chapter of past present future not giving credit in XBoX Rewards & Social to solve the problem; spent $30 on halo 5 and batman superman movie and did not very credit. 211e210f-a218-4041-908b-5ac4859bccf2 Discussion in 'XBoX Rewards & Social' started by LuckyBonesMccoy, Dec 31, 2016.

  1. LuckyBonesMccoy
    LuckyBonesMccoy Guest

    Past chapter of past present future not giving credit


    spent $30 on halo 5 and batman superman movie and did not very credit.

    :)
     
    LuckyBonesMccoy, Dec 31, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present

    Hello iiTwiikz,

    As Smwutches says, that offer had 3 parts: Past, Present, and Future. In order to complete the offer for 15,000 Credits, you had to complete each chapter. Since you only completed the "Present" chapter, you did not fully complete the offer, and therefore
    did not receive any completion Credits.
     
    XBLRewards8, Dec 31, 2016
    #2
  3. ZadorTheOnlyOne
    ZadorTheOnlyOne Guest
    Chapter 2 not credited

    Hi,

    I was not credited for Chapter 2 (present) of Mission Story, although I purchased Titanfall 2 before Dec.31.

    Chapter 1 (past) and 3 (future) are complete, and shown on my rewards page.

    Thanks for helping!
     
    ZadorTheOnlyOne, Dec 31, 2016
    #3
  4. XBLRewards8 Win User

    22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present

    Hello iiTwiikz,

    As Smwutches says, that offer had 3 parts: Past, Present, and Future. In order to complete the offer for 15,000 Credits, you had to complete each chapter. Since you only completed the "Present" chapter, you did not fully complete the offer, and therefore
    did not receive any completion Credits.
  5. XBLRewards8 Win User

    No Credit for Past Present Future mission last month

    Hello LuckyBonesMccoy,

    It looks like your purchase was .01 off of $30. We'll adjust your account for this loose change. You should see the Credits pending by the end of next week.
  6. XBLRewards8 Win User

    xbl rewards program failure

    Hello Intruder2784,

    We do not see a post for this gamertag on this forum. Keep in mind that the only place to receive support for the Xbox Live Rewards program is the Xbox Live Rewards Questions forum with a "Support" post type.

    The December offer (A Rewards Story) required the completion of all three chapters in order to receive Credits. You completed "Past" (Halo 5) and "Present" (Maze Runner, Bad Moms, Warcraft, etc.) but since you did not complete the "Future" chapter, you did
    not complete the offer, and therefore did not receive offer completion Credits.
  7. XBLRewards8 Win User

    The best Rewards of past, present, and future

    Hello Sir Beanalot,

    The deluxe edition of that game is eligible for that offer. I can confirm that your purchase was not properly allocated toward that offer, and will adjust your account accordingly. Keep in mind that the A Rewards Story offer required the completion of all
    three chapters in order to receive Credits.
  8. Chyrola Cuello Win User

    The Best Franchise!

    Halo is the past, present and future :D.
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Past chapter of past present future not giving credit

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