Passwordless & 2fa

Discus and support Passwordless & 2fa in XBoX Accessibility to solve the problem; okay so I need help,i made my microsoft account passwordless and had 2fa in hopes of being secure. what happened afterwards is a few months ago I... Discussion in 'XBoX Accessibility' started by ≥∪, Nov 13, 2022.

  1. ≥∪
    ≥∪ Guest

    Passwordless & 2fa


    okay so I need help,i made my microsoft account passwordless and had 2fa in hopes of being secure.

    what happened afterwards is a few months ago I changed my phone password and didn't know that the 2fa had verified an old phone number since I had two step also on,so I'm in an endless cycle of trying to recover my main microsoft account. any help? Microsoft can't assist others with 2fa on.

    :)
     
    ≥∪, Nov 13, 2022
    #1
  2. Georges C. Win User

    Passwordless & 2fa

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Zu, actually in these cases it is not possible to recover your account without having access to the phone number that received the security number, and unfortunately it is not possible to make an account recovery with 2Fa enabled.
  3. SweetMonet Win User

    Can't sign in so I reset my console. When I try to add account the circle just spins and goes back to previous page

    Hi, Marshall! I'm sorry to hear you're having trouble logging in to your console. No worries, I'm happy to assist you with this today.

    Can you please try logging into account.microsoft.com and Xbox.com

    Check if you can without issues at all.

    If you can login to the first website, check if your 2FA is enabled and your Passwordless is turned on, turn them off. Update your password. Once done, login to the second website. Once successful, add your account to the console again and see if you can now login.

    Let me know how it goes.

    Thank you!

  4. jonathoncasburn-davi Win User

    2fa

    There grayed out cant click on them
  5. DrifterX22 Win User

    2fa

    Enable 2FA fortnite

    To opt into Two-Factor Authentication:

    1. In your ACCOUNT Settings, click on the PASSWORD & SECURITY tab to view your security settings.
    2. At the bottom of the page, under the TWO-FACTOR AUTHENTICATION heading, click to ENABLE AUTHENTICATOR APP or ENABLE EMAIL AUTHENTICATION as your two-factor method.
    If you prefer to use an authenticator app for two-step verification, here are a few common authenticator apps that can be found in your mobile device app store:

    • Google Authenticator
    • LastPass Authenticator
    • Microsoft Authenticator
    • Authy
    Keep your account safe and remember, Epic employees will never ask for your password!
  6. Marrion_Y Win User

    2FA

    Hi Lazar4prez,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    I would like to clarify first on the concern: you want to enable two-step verification on your Microsoft Account but unable to do so because you have 2 Microsoft Accounts that is using the same email, correct?

    Please see this page for more details in enabling two-step verification How to use two-step verification with your Microsoft account - Microsoft Support.

    Kind regards,

    Marrion
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Passwordless & 2fa

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